Onsite Support Engineer (Kaunas)

ABOUT COMPANY:

FL Technics is a global provider of tailor-made services for aircraft maintenance, repair, and overhaul (MRO), delivering solutions to commercial aviation customers worldwide. FL Technics is operating in a vast network of representative offices, hangars, and shop facilities, as well as largest independent line maintenance stations network across Europe, Asia Pacific, Africa, Middle East, and Canada.

Recognized as Top Employer of 2024, awarded by the Top Employers Institute, FL Technics demonstrates continuous effort and investments to create a great work environment and ensure the well-being of the ever-growing team in Lithuania and across the globe.

FL Technics is a family member of Avia Solutions Group, leaders in end-to-end capacity solutions for passenger and cargo airlines worldwide. The Group manages over 100 offices and production facilities globally and is significantly backed by the assets of over 9,000 highly skilled aviation professionals, serving more than 2,000 clients throughout Europe, Asia, North America, Australia, and worldwide and still counting.

YOUR TASKS:

• 1st line IT support and resolution of incidents and service requests;
• Communication with users and other IT users on incident solution;
• Manage access rights workflows and granting access rights for users;
• Prepare, repair workplace equipment for users.

WHAT YOU SHOULD BRING:

• Good communication skills, responsibility;
• Basic understanding of computer components and architecture;
• Good English language skills;
• Knowledge of IT support process;
• Working with ServiceDesk application would be an advantage (Jira).

OUR ATTRACTIVENESS:

• Exclusive experience to the aviation business industry;
• Flexible working hours to promote work-life balance;
• Work remotely for up to one month a year;
• Additional private health and accident insurance;
• Discount system with partnering companies;
• Access to internal training and courses;
• Supporting and cheering for your success team;
  
• Competitive salary range, final offer will be proposed based on your experience and competencies.

Seize this opportunity to soar to new heights with FL Technics! Apply now and be part of a globally acclaimed team shaping the future of aviation technology.