field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

field_job_type_rating

field_flight_regions

aviationcv_job_recency

Officer, Airport Services (Based in Fukuoka, Japan) Job no: 494417 Work type: Full time Location: Fukuoka Categories: Ground Operations Responsibilities: • Oversee the performance of ground handling agents • Ensure flights are operated according to company safety requirement • Provide good customer services by airport staff under his/her leadership in various situation • Assist in compiling reports and reporting information to headquarters about daily operations • Instruct and monitor ground handling agents service performance • Monitor the staff performance of his/her subordinates • Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members. Requirements: • Minimum 4 years airport services working experiences. 1 year or above supervisory experience is preferred. • Able to work independently under high pressure • Customer-oriented with excellent communication and presentation skills • Fluency in English and local language (both written and oral) are required. • Proficient in MS Excel, Word and PowerPoint • Willing to take shift duties #LI-SC1 Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. Advertised: 22 Oct 2024 Applications close: 22 Nov 2024

Officer, Airport Services (Based in Fukuoka, Japan)

Regional Manager, Airport Services (Based in Osaka, Japan) Job no: 494416 Work type: Full time Location: Osaka Categories: Ground Operations Responsibilities <ul><li>Responsible person for the implementation of safety, operation, service and quality of the station's revenue and cost, and management of the operation personnel in the region</li><li>Accountable for leading the local Ground Services team in the management of the HKA airport operation (passenger, ramp, cargo &amp; catering)</li><li>Ensuring compliance with laws, regulations (CAD and local aviation authority), applicable standards (including IOSA, ISO) and company requirements with regards to safety, security, quality and service</li><li>Act as key HKA representative at respective station responsible for maintaining a productive relationship with the local airport authority and key service partners with accountability for leading on site crisis management in accordance with procedures established by the Corporate Safety Department</li><li>Monitor the implementation of the work task issued within the region and the various types of work task issued by headquarters, any record or communicate in advance leading to major work, key work not complete or delay and other situations are strictly prohibited.</li><li>Monitor staff on duty status of each station every day, to prevent any violation of attendance regulations</li><li>Accountable for the customer experience throughout the customers' journey throughout the regions by developing productive relationships with the local airport authority and closely monitoring the performance of AICs and GHAs in responsible regions</li><li>Conduct self-quality, safety, security and service level audits/inspections on all aspects of the airport operation in the regions (passenger handling, ramp, baggage, cargo &amp; catering) as per Headquarters instructions and guidance. Support region AICs in this regard</li><li>Effectively manage the budget and explore opportunities for cost savings and additional revenue generation within the responsible regions.</li><li>Management of outstation budget and seeking opportunities for cost savings / achievement of AR KPIs in respect of Airport Sales (Upgrades, Exit &amp; Extra Legroom Seating / Excess Baggage)</li><li>Supporting and coaching of Airport Managers across Asia region to fulfil the scope of service of their respective station</li><li>Decisions making regarding station and region operation</li><li>Decisions making related to risk tolerability in accordance with the Safety Management System Manual</li><li>Decisions making regarding compliance with regulations, standards, company procedures and escalation based on risks and changes to the business profile</li></ul> Requirements <ul><li>Tertiary education or bachelor's degree holder</li><li>Minimum of 10 years commercial aviation experience within an airport operations environment with at least 5 years at management level</li><li>Qualified to an advanced level in Passenger Services, Ground Operations, Baggage Tracing, Reservations &amp; Ticketing and Weight &amp; Balance</li><li>Excellent spoken and written English essential plus that of the primary language in the country of location. Cantonese and/or Mandarin would be a distinct advantage</li><li>Experience of working remotely in an operational airport environment with proven leadership &amp; people management skills</li><li>A strong communicator at all levels who is able to act as the key HKA representative at their station</li><li>Good analytical and problem-solving skills</li><li>Good communication and interpersonal with the ability to interact with people at all levels and in a multi-cultural working environment</li><li>An effective communicator able to work at all levels with the confidence and presence to act as the key HKA representative at their station</li><li>Demonstrable ability to meet business requirements at strategic and operational levels</li><li>A passion for delivering the highest standard of service whilst ensuring compliance with all safety, security and quality regulations and company requirements</li><li>Ability to work under pressure and oversee multiple aspects of the operation at any one time</li><li>Able to build productive relationships with Airport Authority and Service Partners and possess proven negotiation skills in order to protect the interests of HKA</li><li>Confident in making quick decisions, sometimes with limited information</li><li>Proficiency in MS office applications </li></ul> #LI-SC1 Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. Advertised: 21 Oct 2024 Applications close: 21 Nov 2024

Regional Manager, Airport Services (Based in Osaka, Japan)

Officer, Airport Services (Based in Kumamoto, Japan) Job no: 494368 Work type: Full time Location: Kumamoto Categories: Ground Operations Responsibilities: • Oversee the performance of ground handling agents • Ensure flights are operated according to company safety requirement • Provide good customer services by airport staff under his/her leadership in various situation • Assist in compiling reports and reporting information to headquarters about daily operations • Instruct and monitor ground handling agents service performance • Monitor the staff performance of his/her subordinates • Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members. Requirements: • Minimum 4 years airport services working experiences. 1 year or above supervisory experience is preferred. • Able to work independently under high pressure • Customer-oriented with excellent communication and presentation skills • Fluency in English and local language (both written and oral) are required. • Proficient in MS Excel, Word and PowerPoint • Willing to take shift duties #LI-SC1 Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data, and if we do, to request for a copy of the data and/or to request the correction of any of the data that is inaccurate Advertised: 22 Aug 2024 Applications close: 30 Nov 2024

Officer, Airport Services (Based in Kumamoto, Japan)

Officer, Airport Services (Based in Da Nang, Vietnam) Job no: 494331 Work type: Full time Location: Da Nang Categories: Ground Operations Responsibilities <ul><li>Oversee the performance of ground handling agents</li><li>Ensure flights are operated according to company safety requirement</li><li>Provide good customer services by airport staff under his/her leadership in various situation</li><li>Assist in compiling reports and reporting information to headquarters about daily operations</li><li>Instruct and monitor ground handling agents service performance</li><li>Monitor the staff performance of his/her subordinates</li><li>Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members. </li></ul> Requirements <ul><li>Minimum 4 years airport services working experiences. 1 year or above supervisory experience is preferred.</li><li>Able to work independently under high pressure</li><li>Customer-oriented with excellent communication and presentation skills</li><li>Fluency in English and local language (both written and oral) are required.</li><li>Proficient in MS Excel, Word and PowerPoint</li><li>Willing to take shift duties</li></ul> #LI-SC1 Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. Advertised: 25 Jun 2024 Applications close: 30 Nov 2024

Officer, Airport Services (Based in Da Nang, Vietnam)

Officer, Airport Services (Based in Bangkok, Thailand) Job no: 494242 Work type: Full time Location: Bangkok Categories: Ground Operations Responsibilities: • Oversee the performance of ground handling agents • Ensure flights are operated according to company safety requirement • Provide good customer services by airport staff under his/her leadership in various situation • Assist in compiling reports and reporting information to headquarters about daily operations • Instruct and monitor ground handling agents service performance • Monitor the staff performance of his/her subordinates • Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members Requirements: • Minimum 4 years airport services working experiences. 1 year or above supervisory experience is preferred • Able to work independently under high pressure • Customer-oriented with excellent communication and presentation skills • Fluency in English and local language (both written and oral) are required • Proficient in MS Excel, Word and PowerPoint • Willing to take shift duties #LI-SC1 Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. Advertised: 08 Feb 2024 Applications close:

Officer, Airport Services (Based in Bangkok, Thailand)

Officer, Airport Services (Based in Narita, Japan) Job no: 493978 Work type: Full time Location: Tokyo Categories: Ground Operations Responsibilities: • Oversee the performance of ground handling agents • Ensure flights are operated according to company safety requirement • Provide good customer services by airport staff under his/her leadership in various situation • Assist in compiling reports and reporting information to headquarters about daily operations • Instruct and monitor ground handling agents service performance • Monitor the staff performance of his/her subordinates • Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members. Requirements: • Minimum 4 years airport services working experiences. 1 year or above supervisory experience is preferred. • Able to work independently under high pressure • Customer-oriented with excellent communication and presentation skills • Fluency in English and local language (both written and oral) are required. • Proficient in MS Excel, Word and PowerPoint • Willing to take shift duties #LI-SC1 Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. Advertised: 28 Sep 2024 Applications close: 28 Nov 2024

16 Airport staff Jobs