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Description 
Location: Chicago, IL, United States (Onsite)&nbsp;
Starting Salary: $20.32/hour 
Branch:&nbsp;Cargo 
Category: Unionized (IBT)&nbsp;


Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. &nbsp;
Responsibilities


<ul>
<li>Deal directly with the public, other airlines, agencies and Company employees by providing Cargo customer services in a manner prescribed by the Company.</li>
<li>Receive and answer inquiries from the public, other airlines, agencies and Company employees.</li>
<li>Receive, deliver and process cargo, mail and COMAT.</li>
<li>Physically handle Cargo/Mail/COMAT manually or by machine (e.g., fork lift).</li>
<li>Pick up or take delivery of and sign receipt for aircraft spare parts from other carriers to be used on Company aircraft.</li>
<li>Drive Company vehicles.</li>
<li>Compute cargo rates and tariffs, book shipments and provide customers with relevant information including Customs requirements.</li>
<li>Handle and account for cash/documents in accordance with Company regulations.</li>
<li>Process information in the Company's automated cargo tracking and accounting system in accordance with Company requirements.</li>
<li>Accept and process Hazardous/Restricted material shipments in accordance with Company and Governmental rules and regulations.</li>
<li>In the absence of Manager and Lead Customer Service Agent, make, carry out and document decisions necessary to ensure the efficient operation of the work unit and protect Company interests.</li>
<li>Inform staff either verbally or in writing, as required, of changes in rules, methods or procedures.     </li>
<li>Ensure that all necessary supplies and material are on hand in sufficient quantity.</li>
<li>Collect and compile statistical data.</li>
<li>Investigate damaged or incomplete shipments and complete bad order report as required.</li>
</ul>Qualifications 
<ul>
<li>Must have an ability to use tact, good judgement and initiative.</li>
<li>Must be capable of expressing self in a clear and pleasant manner.</li>
<li>Ability to work under pressure with a minimum of supervision.</li>
<li>Must, after training, be able to use the Company's automated cargo tracking and accounting system.</li>
<li>Must wear Company uniform as prescribed and conform to Company grooming standard.</li>
<li>Must possess a valid driver's license.</li>
<li>Must be able to operate Company vehicles and machinery.</li>
<li>Must be able to stand or sit for extended periods of time.</li>
<li>Must be able to lift seventy (70) lbs unaided.</li>
<li>Must maintain an acceptable attendance record.</li>
<li>Must have valid passport to travel for training in Canada</li>
<li>Customs Seal&nbsp;required and is subject to approval by U.S. Customs and Border Protection and/or third-party equivalent.&nbsp;</li>
<li>Security clearance and USCBP clearance&nbsp;required.&nbsp;</li>
</ul>
Specific requirements
<ul>
<li>While on duty MUST wear safety shoes as described in Company regulations.</li>
<li>Required to wear Company provided hearing protection when working in designated high noise areas</li>
<li>Safety is important to Air Canada and all employees are prohibited from being impaired by intoxicating substances while on duty or in the workplace. Candidates will be subject to a drug test.</li>
</ul>
Linguistic requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Customer Service Agent - Cargo
  

Special Note This vacancy is for a recruitment drive being held in Sofia, Bulgaria . If interested, please apply online. Shortlisted candidates will receive an invitation email with details of the venue, time &amp; date, 2 - 3 days before the assessment date. Job Purpose Acts as Air Arabia's ambassador; strives to achieve customers' loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers' experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company's adopted policies and procedures. Key Result Responsibilities Conduct: <ol> <li>Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends "Briefing" to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.</li></ol> Safety Measures: <ol> <li>Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.</li></ol><ol> <li>Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).</li></ol><ol> <li>Administers first aid to passengers where necessary.</li></ol><ol> <li>Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly. </li></ol> Customer Service: <ol> <li>Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.</li></ol><ol> <li>Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.</li></ol><ol> <li>Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.</li></ol><ol> <li>Contributes to maximizing on-board revenue and "Charity Cloud" program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.</li></ol><ol> <li> Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.</li></ol> Crosschecking and Reports: <ol> <li>Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.</li></ol><ol> <li>Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.</li></ol><ol> <li>Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.</li></ol><ol> <li>Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.</li></ol><ol> <li>Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of 'Cabin Supervisor' when designated as such by the Captain.</li></ol><ol> <li>Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license. </li> <li>Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.</li></ol> Important Requirements <ul> <li>Age: Between 20 to 30 years</li> <li>Minimum Height: 160 cm (Female), 168 cm (Male)</li> <li>Weight: To be in proportion to Age and Height</li> <li>Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform</li> <li>Medically/ Physically fit to perform Cabin Crew duties</li> <li>Ability to swim with aid of a flotation device</li></ul> Qualifications (Academic, training, languages) <ul> <li>Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.</li> <li>Training in First Aid, Safety and Emergency Procedures are an added value. </li> <li>Fit to fly, has good general health, no serious medical conditions or chronic diseases.</li> <li>Proficient in Microsoft Office.</li> <li>Language: Must be fluent in Written and Spoken English.</li></ul> Work Experience <ul> <li>Fresh graduates are encouraged to apply for this role.</li> <li>Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.</li> <li>Active cabin crew license is an advantage.</li> <li>Capable of working in shift pattern and for extended working hours.</li> <li>Shows high flexibility and adaptability to frequent changes and busy schedules.</li> <li>Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.</li></ul>

Cabin Crew - Sofia- Bulgaria Recruitment Drive

Special Note This vacancy is for a recruitment drive being held in Prague, Czech. If interested, please apply online. Shortlisted candidates will receive an invitation email with details of the venue, time &amp; date, 2 - 3 days before the assessment date. Job Purpose Acts as Air Arabia's ambassador; strives to achieve customers' loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers' experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company's adopted policies and procedures. Key Result Responsibilities Conduct: <ol> <li>Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends "Briefing" to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.</li></ol> Safety Measures: <ol> <li>Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.</li></ol><ol> <li>Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).</li></ol><ol> <li>Administers first aid to passengers where necessary.</li></ol><ol> <li>Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly. </li></ol> Customer Service: <ol> <li>Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.</li></ol><ol> <li>Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.</li></ol><ol> <li>Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.</li></ol><ol> <li>Contributes to maximizing on-board revenue and "Charity Cloud" program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.</li></ol><ol> <li> Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.</li></ol> Crosschecking and Reports: <ol> <li>Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.</li></ol><ol> <li>Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.</li></ol><ol> <li>Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.</li></ol><ol> <li>Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.</li></ol><ol> <li>Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of 'Cabin Supervisor' when designated as such by the Captain.</li></ol><ol> <li>Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license. </li> <li>Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.</li></ol> Important Requirements <ul> <li>Age: Between 20 to 30 years</li> <li>Minimum Height: 160 cm (Female), 168 cm (Male)</li> <li>Weight: To be in proportion to Age and Height</li> <li>Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform</li> <li>Medically/ Physically fit to perform Cabin Crew duties</li> <li>Ability to swim with aid of a flotation device</li></ul> Qualifications (Academic, training, languages) <ul> <li>Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.</li> <li>Training in First Aid, Safety and Emergency Procedures are an added value. </li> <li>Fit to fly, has good general health, no serious medical conditions or chronic diseases.</li> <li>Proficient in Microsoft Office.</li> <li>Language: Must be fluent in Written and Spoken English.</li></ul> Work Experience <ul> <li>Fresh graduates are encouraged to apply for this role.</li> <li>Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.</li> <li>Active cabin crew license is an advantage.</li> <li>Capable of working in shift pattern and for extended working hours.</li> <li>Shows high flexibility and adaptability to frequent changes and busy schedules.</li> <li>Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.</li></ul>

Cabin Crew - Prague, Czech Recruitment Drive

Important Information This vacancy is only for a recruitment drive in Azerbaijan, candidates who are available for assessments in Azerbaijan. Job Purpose Acts as Air Arabia's ambassador; strives to achieve customers' loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers' experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company's adopted policies and procedures. Key Result Responsibilities Conduct: <ol> <li>Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends "Briefing" to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.</li></ol> Safety Measures: <ol> <li>Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.</li></ol><ol> <li>Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).</li></ol><ol> <li>Administers first aid to passengers where necessary.</li></ol><ol> <li>Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly. </li></ol> Customer Service: <ol> <li>Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.</li></ol><ol> <li>Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.</li></ol><ol> <li>Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.</li></ol><ol> <li>Contributes to maximizing on-board revenue and "Charity Cloud" program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.</li></ol><ol> <li> Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.</li></ol> Crosschecking and Reports: <ol> <li>Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.</li></ol><ol> <li>Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.</li></ol><ol> <li>Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.</li></ol><ol> <li>Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.</li></ol><ol> <li>Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of 'Cabin Supervisor' when designated as such by the Captain.</li></ol><ol> <li>Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license. </li> <li>Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.</li></ol> Important Requirements <ul> <li>Age: Between 20 to 33 years</li> <li>Minimum Height: 160 cm (Female), 168 cm (Male)</li> <li>Weight: To be in proportion to Age and Height</li> <li>Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform</li> <li>Medically/ Physically fit to perform Cabin Crew duties</li> <li>Ability to swim with aid of a flotation device</li></ul> Qualifications (Academic, training, languages) <ul> <li>Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.</li> <li>Training in First Aid, Safety and Emergency Procedures are an added value. </li> <li>Fit to fly, has good general health, no serious medical conditions or chronic diseases.</li> <li>Proficient in Microsoft Office.</li> <li>Language: Must be fluent in Written and Spoken English.</li></ul> Work Experience <ul> <li>Fresh graduates are encouraged to apply for this role.</li> <li>Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.</li> <li>Active cabin crew license is an advantage.</li> <li>Capable of working in shift pattern and for extended working hours.</li> <li>Shows high flexibility and adaptability to frequent changes and busy schedules.</li> <li>Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.</li></ul>

Cabin Crew - Azerbaijan Recruitment Drive

Important Information This vacancy is only for a recruitment drive in Tajikistan, candidates who are available for assessments in Tajikistan. Job Purpose Acts as Air Arabia's ambassador; strives to achieve customers' loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers' experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company's adopted policies and procedures. Key Result Responsibilities Conduct: <ol> <li>Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends "Briefing" to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.</li></ol> Safety Measures: <ol> <li>Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.</li></ol><ol> <li>Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).</li></ol><ol> <li>Administers first aid to passengers where necessary.</li></ol><ol> <li>Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly. </li></ol> Customer Service: <ol> <li>Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.</li></ol><ol> <li>Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.</li></ol><ol> <li>Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.</li></ol><ol> <li>Contributes to maximizing on-board revenue and "Charity Cloud" program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.</li></ol><ol> <li> Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.</li></ol> Crosschecking and Reports: <ol> <li>Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.</li></ol><ol> <li>Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.</li></ol><ol> <li>Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.</li></ol><ol> <li>Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.</li></ol><ol> <li>Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of 'Cabin Supervisor' when designated as such by the Captain.</li></ol><ol> <li>Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license. </li> <li>Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.</li></ol> Important Requirements <ul> <li>Age: Between 20 to 33 years</li> <li>Minimum Height: 160 cm (Female), 168 cm (Male)</li> <li>Weight: To be in proportion to Age and Height</li> <li>Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform</li> <li>Medically/ Physically fit to perform Cabin Crew duties</li> <li>Ability to swim with aid of a flotation device</li></ul> Qualifications (Academic, training, languages) <ul> <li>Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.</li> <li>Training in First Aid, Safety and Emergency Procedures are an added value. </li> <li>Fit to fly, has good general health, no serious medical conditions or chronic diseases.</li> <li>Proficient in Microsoft Office.</li> <li>Language: Must be fluent in Written and Spoken English.</li></ul> Work Experience <ul> <li>Fresh graduates are encouraged to apply for this role.</li> <li>Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.</li> <li>Active cabin crew license is an advantage.</li> <li>Capable of working in shift pattern and for extended working hours.</li> <li>Shows high flexibility and adaptability to frequent changes and busy schedules.</li> <li>Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.</li></ul>

Cabin Crew - Tajikistan Recruitment Drive

Special Note This vacancy is for a recruitment drive being held in Belgrade, Serbia . If interested, please apply online. Shortlisted candidates will receive an invitation email with details of the venue, time &amp; date, 2 - 3 days before the assessment date. Job Purpose Acts as Air Arabia's ambassador; strives to achieve customers' loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers' experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company's adopted policies and procedures. Key Result Responsibilities Conduct: <ol> <li>Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends "Briefing" to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.</li></ol> Safety Measures: <ol> <li>Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.</li></ol><ol> <li>Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).</li></ol><ol> <li>Administers first aid to passengers where necessary.</li></ol><ol> <li>Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly. </li></ol> Customer Service: <ol> <li>Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.</li></ol><ol> <li>Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.</li></ol><ol> <li>Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.</li></ol><ol> <li>Contributes to maximizing on-board revenue and "Charity Cloud" program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.</li></ol><ol> <li> Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.</li></ol> Crosschecking and Reports: <ol> <li>Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.</li></ol><ol> <li>Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.</li></ol><ol> <li>Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.</li></ol><ol> <li>Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.</li></ol><ol> <li>Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of 'Cabin Supervisor' when designated as such by the Captain.</li></ol><ol> <li>Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license. </li> <li>Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.</li></ol> Important Requirements <ul> <li>Age: Between 20 to 30 years</li> <li>Minimum Height: 160 cm (Female), 168 cm (Male)</li> <li>Weight: To be in proportion to Age and Height</li> <li>Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform</li> <li>Medically/ Physically fit to perform Cabin Crew duties</li> <li>Ability to swim with aid of a flotation device</li></ul> Qualifications (Academic, training, languages) <ul> <li>Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.</li> <li>Training in First Aid, Safety and Emergency Procedures are an added value. </li> <li>Fit to fly, has good general health, no serious medical conditions or chronic diseases.</li> <li>Proficient in Microsoft Office.</li> <li>Language: Must be fluent in Written and Spoken English.</li></ul> Work Experience <ul> <li>Fresh graduates are encouraged to apply for this role.</li> <li>Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.</li> <li>Active cabin crew license is an advantage.</li> <li>Capable of working in shift pattern and for extended working hours.</li> <li>Shows high flexibility and adaptability to frequent changes and busy schedules.</li> <li>Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.</li></ul>

Cabin Crew - Serbia Recruitment Drive

Special Note This vacancy is for a recruitment drive being held in Madrid, Spain. If interested, please apply online. Shortlisted candidates will receive an invitation email with details of the venue, time &amp; date, 2 - 3 days before the assessment date. Job Purpose Acts as Air Arabia's ambassador; strives to achieve customers' loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers' experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company's adopted policies and procedures. Key Result Responsibilities Conduct: <ol> <li>Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends "Briefing" to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.</li></ol> Safety Measures: <ol> <li>Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.</li></ol><ol> <li>Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).</li></ol><ol> <li>Administers first aid to passengers where necessary.</li></ol><ol> <li>Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly. </li></ol> Customer Service: <ol> <li>Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.</li></ol><ol> <li>Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.</li></ol><ol> <li>Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.</li></ol><ol> <li>Contributes to maximizing on-board revenue and "Charity Cloud" program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.</li></ol><ol> <li> Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.</li></ol> Crosschecking and Reports: <ol> <li>Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.</li></ol><ol> <li>Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.</li></ol><ol> <li>Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.</li></ol><ol> <li>Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.</li></ol><ol> <li>Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of 'Cabin Supervisor' when designated as such by the Captain.</li></ol><ol> <li>Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license. </li> <li>Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.</li></ol> Important Requirements <ul> <li>Age: Between 20 to 30 years</li> <li>Minimum Height: 160 cm (Female), 168 cm (Male)</li> <li>Weight: To be in proportion to Age and Height</li> <li>Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform</li> <li>Medically/ Physically fit to perform Cabin Crew duties</li> <li>Ability to swim with aid of a flotation device</li></ul> Qualifications (Academic, training, languages) <ul> <li>Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.</li> <li>Training in First Aid, Safety and Emergency Procedures are an added value. </li> <li>Fit to fly, has good general health, no serious medical conditions or chronic diseases.</li> <li>Proficient in Microsoft Office.</li> <li>Language: Must be fluent in Written and Spoken English.</li></ul> Work Experience <ul> <li>Fresh graduates are encouraged to apply for this role.</li> <li>Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.</li> <li>Active cabin crew license is an advantage.</li> <li>Capable of working in shift pattern and for extended working hours.</li> <li>Shows high flexibility and adaptability to frequent changes and busy schedules.</li> <li>Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.</li></ul>

Cabin Crew - Madrid, Spain Recruitment Drive

Important Information This vacancy is only for a recruitment drive in Bosnia, candidates who are available for assessments in Bosnia. Job Purpose Acts as Air Arabia's ambassador; strives to achieve customers' loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers' experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company's adopted policies and procedures. Key Result Responsibilities Conduct: <ol> <li>Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends "Briefing" to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.</li></ol> Safety Measures: <ol> <li>Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.</li></ol><ol> <li>Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).</li></ol><ol> <li>Administers first aid to passengers where necessary.</li></ol><ol> <li>Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly. </li></ol> Customer Service: <ol> <li>Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.</li></ol><ol> <li>Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.</li></ol><ol> <li>Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.</li></ol><ol> <li>Contributes to maximizing on-board revenue and "Charity Cloud" program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.</li></ol><ol> <li> Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.</li></ol> Crosschecking and Reports: <ol> <li>Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.</li></ol><ol> <li>Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.</li></ol><ol> <li>Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.</li></ol><ol> <li>Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.</li></ol><ol> <li>Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of 'Cabin Supervisor' when designated as such by the Captain.</li></ol><ol> <li>Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license. </li> <li>Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.</li></ol> Important Requirements <ul> <li>Age: Between 20 to 33 years</li> <li>Minimum Height: 160 cm (Female), 168 cm (Male)</li> <li>Weight: To be in proportion to Age and Height</li> <li>Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform</li> <li>Medically/ Physically fit to perform Cabin Crew duties</li> <li>Ability to swim with aid of a flotation device</li></ul> Qualifications (Academic, training, languages) <ul> <li>Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.</li> <li>Training in First Aid, Safety and Emergency Procedures are an added value. </li> <li>Fit to fly, has good general health, no serious medical conditions or chronic diseases.</li> <li>Proficient in Microsoft Office.</li> <li>Language: Must be fluent in Written and Spoken English.</li></ul> Work Experience <ul> <li>Fresh graduates are encouraged to apply for this role.</li> <li>Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.</li> <li>Active cabin crew license is an advantage.</li> <li>Capable of working in shift pattern and for extended working hours.</li> <li>Shows high flexibility and adaptability to frequent changes and busy schedules.</li> <li>Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.</li></ul>

Cabin Crew - Bosnia and Herzegovina Recruitment Drive

Important Information This vacancy is only for a recruitment drive in Greece, candidates who are available for assessments in Athens. Job Purpose Acts as Air Arabia's ambassador; strives to achieve customers' loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers' experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company's adopted policies and procedures. Key Result Responsibilities Conduct: <ol> <li>Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends "Briefing" to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.</li></ol> Safety Measures: <ol> <li>Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.</li></ol><ol> <li>Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).</li></ol><ol> <li>Administers first aid to passengers where necessary.</li></ol><ol> <li>Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly. </li></ol> Customer Service: <ol> <li>Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.</li></ol><ol> <li>Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.</li></ol><ol> <li>Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.</li></ol><ol> <li>Contributes to maximizing on-board revenue and "Charity Cloud" program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.</li></ol><ol> <li> Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.</li></ol> Crosschecking and Reports: <ol> <li>Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.</li></ol><ol> <li>Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.</li></ol><ol> <li>Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.</li></ol><ol> <li>Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.</li></ol><ol> <li>Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of 'Cabin Supervisor' when designated as such by the Captain.</li></ol><ol> <li>Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license. </li> <li>Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.</li></ol> Important Requirements <ul> <li>Age: Between 20 to 33 years</li> <li>Minimum Height: 160 cm (Female), 168 cm (Male)</li> <li>Weight: To be in proportion to Age and Height</li> <li>Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform</li> <li>Medically/ Physically fit to perform Cabin Crew duties</li> <li>Ability to swim with aid of a flotation device</li></ul> Qualifications (Academic, training, languages) <ul> <li>Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.</li> <li>Training in First Aid, Safety and Emergency Procedures are an added value. </li> <li>Fit to fly, has good general health, no serious medical conditions or chronic diseases.</li> <li>Proficient in Microsoft Office.</li> <li>Language: Must be fluent in Written and Spoken English.</li></ul> Work Experience <ul> <li>Fresh graduates are encouraged to apply for this role.</li> <li>Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.</li> <li>Active cabin crew license is an advantage.</li> <li>Capable of working in shift pattern and for extended working hours.</li> <li>Shows high flexibility and adaptability to frequent changes and busy schedules.</li> <li>Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.</li></ul>

Cabin Crew - Greece- Athens Recruitment Drive

Important Information This vacancy is only for a recruitment drive in Kazakhstan, candidates who are available for assessments in Kazakhstan. Job Purpose Acts as Air Arabia's ambassador; strives to achieve customers' loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers' experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company's adopted policies and procedures. Key Result Responsibilities Conduct: <ol> <li>Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends "Briefing" to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.</li></ol> Safety Measures: <ol> <li>Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.</li></ol><ol> <li>Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).</li></ol><ol> <li>Administers first aid to passengers where necessary.</li></ol><ol> <li>Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly. </li></ol> Customer Service: <ol> <li>Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.</li></ol><ol> <li>Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.</li></ol><ol> <li>Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.</li></ol><ol> <li>Contributes to maximizing on-board revenue and "Charity Cloud" program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.</li></ol><ol> <li> Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.</li></ol> Crosschecking and Reports: <ol> <li>Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.</li></ol><ol> <li>Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.</li></ol><ol> <li>Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.</li></ol><ol> <li>Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.</li></ol><ol> <li>Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of 'Cabin Supervisor' when designated as such by the Captain.</li></ol><ol> <li>Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license. </li> <li>Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.</li></ol> Important Requirements <ul> <li>Age: Between 20 to 33 years</li> <li>Minimum Height: 160 cm (Female), 168 cm (Male)</li> <li>Weight: To be in proportion to Age and Height</li> <li>Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform</li> <li>Medically/ Physically fit to perform Cabin Crew duties</li> <li>Ability to swim with aid of a flotation device</li></ul> Qualifications (Academic, training, languages) <ul> <li>Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.</li> <li>Training in First Aid, Safety and Emergency Procedures are an added value. </li> <li>Fit to fly, has good general health, no serious medical conditions or chronic diseases.</li> <li>Proficient in Microsoft Office.</li> <li>Language: Must be fluent in Written and Spoken English.</li></ul> Work Experience <ul> <li>Fresh graduates are encouraged to apply for this role.</li> <li>Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.</li> <li>Active cabin crew license is an advantage.</li> <li>Capable of working in shift pattern and for extended working hours.</li> <li>Shows high flexibility and adaptability to frequent changes and busy schedules.</li> <li>Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.</li></ul>

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