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Are you ready to charter your own career? ​

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The runway to success in global aviation begins here… ​

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​Are you looking for an opportunity to work for a global brand where you can use your skills, be part of a diverse team and grow with a dynamic company?

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​This is a unique opportunity to leverage your expertise within the Air Charter industry and contribute to the continued success of a leading global brand as an&nbsp;OBC Broker with our highly skilled OBC Americas Team based out of Mexico City, Mexico.

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We will provide the successful candidate with any necessary training, as well as the industry know-how.

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Purpose of Role ​

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;To evaluate customer business needs and logistics/courier requirements and format an effective plan to meet such needs and requirements.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;To handle, monitor and follow-up on incoming customer requests for OBC shipments in a 24/7 shift cover.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;To maximize business opportunities by offering customers tailored-made solutions to meet with clients’ requests within budgetary and operational restrictions, while making suitable profit for the Company.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;To build strong productive relationships with clients to ensure business objectives are achieved.

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Key Responsibilities

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;To exercise both discretion and independent judgment in performing the duties of the job.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;To work with management to develop appropriate policies to achieve the goals of the Company.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;To work directly with management to implement Company policies to ensure that customer needs are being met, such as budgeting and on time delivery.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;To evaluate customer business needs and logistics/courier requirements and format an effective plan to meet such needs and requirements.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;To handle, monitor and follow-up on incoming customer requests for OBC shipments in a 24/7 shift cover.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;To maximize business opportunities by offering customers tailored-made solutions to meet with clients’ requests within budgetary and operational restrictions, while making suitable profit for the Company.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;To build strong productive relationships with clients to ensure business objectives are achieved.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Preparing of time-critical quotations for incoming requests ensuring a timely offer with detailed and accurate information is provided to clients.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Allocating of couriers to pending orders for worldwide requests and booking of their travel arrangements.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Liaise, direct and give clear detailed instructions and information to couriers on their assignments and modify assignments as broker deems necessary to meet global customer needs.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Monitor and tracking of on-going shipments with the purpose to ensure a high quality service is delivered to the customers and the company’s expectations are met at any time.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Sourcing, selecting and negotiating with external suppliers and service providers with the responsibility of determining and delivering appropriate training if necessary to meet the company requirements.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Debtor and Creditor Invoicing and order settlement.

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Communication

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Participate in conference calls to ensure effective sharing of information and full awareness of others in the OBC team and other offices.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Keep up to date with activities of OBC Broker(s) using the appropriate network of communication.

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Correlation with

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;To collaborate with OBC Broker(s), OBC Sales staff and OBC Management across the group.

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Qualities We Look For

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Team player working in a fast-paced environment

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Strong problem-solving skills and decision-making aptitude

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Goal-oriented, self-disciplined, and self-motivated

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Strong ethics and reliability

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Highly organized with meticulous attention to detail

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ability to successfully balance client needs with business objectives

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​What’s In It For You

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Competitive salary

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Comprehensive benefits package

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Opportunity to join a global company and be part of a diverse international team

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Unlimited access to thousands of courses on LinkedIn Learning platform

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​¿Estás listo para crear tu propia carrera?

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La pista de aterrizaje para el éxito en la aviación global comienza aquí…

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¿Buscas una oportunidad de trabajar para una marca global donde puedas usar tus habilidades, ser parte de un equipo diverso y crecer con una empresa dinámica?

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Esta es una oportunidad única para aprovechar tu experiencia dentro de la industria de vuelos chárter y contribuir al éxito continuo de una marca global líder como un Bróker de OBC con nuestro equipo de OBC Américas altamente calificado con sede en la Ciudad de México, México.

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Le brindaremos al candidato exitoso toda la capacitación necesaria, así como el conocimiento de la industria.

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Propósito del puesto

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Evaluar las necesidades comerciales del cliente y los requisitos de logística/mensajería y dar formato a un plan eficaz para satisfacer dichas necesidades y requisitos.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Manejar, monitorear y dar seguimiento a las solicitudes entrantes de los clientes para envíos de OBC en un turno de cobertura 24 horas al día, 7 días a la semana.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Maximizar las oportunidades comerciales ofreciendo a los clientes soluciones personalizadas para satisfacer las solicitudes de los clientes dentro de las restricciones presupuestarias y operativas, al mismo tiempo que se obtienen ganancias adecuadas para la empresa.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Establecer relaciones sólidas y productivas con los clientes para garantizar que se logren los objetivos comerciales.

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Responsabilidades clave

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ejercer discreción y juicio independiente en el desempeño de las tareas del trabajo.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Trabajar con la gerencia para desarrollar políticas adecuadas para lograr los objetivos de la Compañía.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Trabajar directamente con la gerencia para implementar las políticas de la Compañía para garantizar que se satisfagan las necesidades de los clientes, como la elaboración de presupuestos y la entrega a tiempo.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Evaluar las necesidades comerciales de los clientes y los requisitos de logística/mensajería y dar formato a un plan eficaz para satisfacer dichas necesidades y requisitos.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Manejar, monitorear y hacer un seguimiento de las solicitudes entrantes de los clientes para envíos de OBC en un turno de cobertura 24 horas al día, 7 días a la semana.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Maximizar las oportunidades comerciales ofreciendo a los clientes soluciones personalizadas para satisfacer las solicitudes de los clientes dentro de las restricciones presupuestarias y operativas, al mismo tiempo que se obtienen ganancias adecuadas para la Compañía.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Establecer relaciones sólidas y productivas con los clientes para garantizar que se logren los objetivos comerciales.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Preparar cotizaciones urgentes para las solicitudes entrantes, asegurando que se proporcione a los clientes una oferta oportuna con información detallada y precisa.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Asignación de mensajeros a pedidos pendientes para solicitudes en todo el mundo y reserva de sus arreglos de viaje.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Comunicarse, dirigir y dar instrucciones e información claras y detalladas a los mensajeros sobre sus asignaciones y modificar las asignaciones según lo considere necesario el corredor para satisfacer las necesidades de los clientes globales.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Monitorear y hacer un seguimiento de los envíos en curso con el fin de garantizar que se brinde un servicio de alta calidad a los clientes y que se cumplan las expectativas de la empresa en todo momento.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Buscar, seleccionar y negociar con proveedores externos y proveedores de servicios con la responsabilidad de determinar y brindar la capacitación adecuada si es necesario para cumplir con los requisitos de la empresa.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Facturación y liquidación de pedidos de deudores y acreedores.

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Comunicación

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Participar en conferencias telefónicas para garantizar un intercambio eficaz de información y un conocimiento completo de los demás en el equipo de OBC y otras oficinas.

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Mantenerse actualizado con las actividades de los corredores de OBC utilizando la red de comunicación adecuada.

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Correlación con

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Colaborar con los corredores de OBC, el personal de ventas de OBC y la administración de OBC en todo el grupo.

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Cualidades que buscamos

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Capacidad para trabajar en equipo en un entorno dinámico

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Sólidas habilidades para resolver problemas y aptitud para la toma de decisiones

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Orientado a objetivos, autodisciplinado y motivado

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Sólida ética y confiabilidad

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Altamente organizado con meticulosa atención a los detalles

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Capacidad para equilibrar con éxito las necesidades del cliente con los objetivos comerciales

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¿Qué hay para usted?

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Salario competitivo

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Paquete integral de beneficios

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Oportunidad de unirse a una empresa global y ser parte de un equipo internacional diverso

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·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Acceso ilimitado a miles de cursos en la plataforma LinkedIn Learning

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Con más de 50 años de experiencia, Chapman Freeborn Group ofrece una amplia gama de servicios relacionados con la aviación a nivel mundial. Nuestra experiencia en todas las áreas de la industria de los vuelos chárter nos convierte en la opción número uno para muchos de los principales proveedores de logística del mundo, corporaciones multinacionales, socios de viajes y nombres conocidos del negocio del entretenimiento. Chapman Freeborn es un miembro de la familia de Avia Solutions Group, un grupo líder mundial en servicios aeroespaciales con casi 100 oficinas y estaciones de producción que ofrecen servicios y soluciones de aviación en todo el mundo. Avia Solutions Group reúne a un equipo de más de 11.500 profesionales que ofrecen soluciones de vanguardia para la industria de la aviación y más allá.

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Chapman Freeborn tiene como objetivo promover la igualdad, la diversidad, la equidad y el respeto por el personal actual y futuro en todos los niveles de la organización. Nuestro objetivo es brindar igualdad de oportunidades en todos los aspectos del empleo y garantizar que se maximicen los talentos y las habilidades de todas las personas.

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Chapman Freeborn brinda igualdad de oportunidades de empleo a todos los empleados y solicitantes.

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With over 50 years of experience, the Chapman Freeborn Group provides a diverse range of aviation-related services on a global basis. Our expertise in all areas of the air charter industry makes us the number one choice for many of the world’s leading logistics providers, multinational corporations, travel partners, and well-known names from the entertainment business. ​​

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Chapman Freeborn is a family member of Avia Solutions Group, a leading global aerospace services group with almost 100 offices and production stations providing aviation services and solutions worldwide. Avia Solutions Group unites a team of more than 11,500 professionals, providing state-of-the-art solutions to the aviation industry and beyond. ​

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​Chapman Freeborn aims to promote equality, diversity, fairness and respect for future and current staff at all levels of the organization. We aim to provide equal opportunities in all aspects of employment and to ensure that the talent and skills of all individuals are maximized. ​

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Chapman Freeborn provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, ;

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

OBC Broker (Mexico City)

We are BAA Training, one of the TOP 3 largest independent aviation training centers in Europe. Our people are united by passion for aviation and a desire to ensure efficient training solutions for both pilots and airlines. A comprehensive list of EASA approved training programs and extensive experience on the market allow us to meet the training needs of the global aviation. After starting to expand in Vietnam and Spain we are now searching for a Flight Simulator Technician to join our team in Paris, France.&nbsp;

We promise a highly challenging field and wide scope of responsibilities, which will initially cover:&nbsp;

<ul>
	<li>​​Maintenance and repair of Flight Simulation Training Devices (FSTD) (electronics, computers, pneumatics and mechanics fields).&nbsp;</li>
	<li>​Liaison with Flight Crews both pre and post training sessions to ensure smooth running of the session.&nbsp;</li>
	<li>​Ensuring all documentation is completed correctly to help ensure high standard of availability of the simulator(s).&nbsp;</li>
	<li>​Providing initial response to flight crews during training sessions and reacting immediately of any fault which can't be rectified, and which may result in “lost time” affecting the availability of simulator.&nbsp;</li>
	<li>​Performing periodic check-ups prior the trainings sessions, diagnosis and salvage of accidental issues, including required software and hardware adjustments.&nbsp;</li>
	<li>​Using Procedures Manual, Repair Manual and User Manual (in English language).&nbsp;</li>
	<li>​IT equipment maintenance.​&nbsp;</li>
	<li>Work according to approved company processes.&nbsp;</li>
	<li>Participation in daily meetings based on Lean principles.&nbsp;</li>
	<li>Setting and achieving short-term and long-term goals in accordance with the company’s strategic goals.&nbsp;</li>
	<li>Performing other duties and responsibilities assigned by direct manager.&nbsp;</li>
</ul>

We dream about a team member who has:&nbsp;

<ul>
	<li>​​University bachelor's degree in engineering&nbsp;field (or student) (Aviation, Electronics, Informatics, Automation, Mechanics or a similar field).&nbsp;</li>
	<li>​Experience with measuring instruments (oscilloscopes, multimeters, etc.).&nbsp;</li>
	<li>​Ability to read drawings and schemes of electronics, electrical, hydraulics and mechanical systems.&nbsp;</li>
	<li>​Experience in using and repairing electronic and computer equipment.&nbsp;</li>
	<li>Ability to work in shifts.&nbsp;</li>
	<li>​Excellent knowledge of English language (both written and spoken).&nbsp;</li>
	<li>​Analytical thinking, high level of responsibility and ownership, result oriented attitude.&nbsp;</li>
	<li>​French language knowledge – advantage.&nbsp;</li>
	<li>​Experience working with simulators or similar field – advantage.​&nbsp;</li>
	<li>Desire to learn every day and thinks aviation could be the love of one's life.&nbsp;</li>
	<li>Right to live and work in the EU.&nbsp;</li>
	<li>Compliance with work discipline, code of conduct, safety at work, fire safety, environmental protection requirements.&nbsp;&nbsp;</li>
</ul>

What we offer you:&nbsp;

<ul>
	<li>A health Insurance covered 100% from the first employment day​&nbsp;&nbsp;</li>
	<li>Additional holiday days for seniority after 2 years of work for Company.&nbsp;</li>
	<li>A Wellness Day to take care of yourself and a Birthday Day to celebrate.&nbsp;</li>
	<li>Mental gym to support your emotional wellbeing from Mindletic.&nbsp;</li>
	<li>​​An entertainment flight with a full flight aviation training simulator.​&nbsp;</li>
	<li>Contemporary and convenient office space in Longjumeau commune.&nbsp;&nbsp;</li>
	<li>Convenient parking space at the office area.&nbsp;</li>
	<li>Extensive onboarding plan to ease your integration into company.&nbsp;</li>
	<li>35 hours working week.&nbsp;</li>
	<li>​​An international and multicultural environment in vibrant industry with plenty of challenges to achieve as well as duty trips to headquarters in Lithuania.​&nbsp;</li>
	<li>Personal growth possibilities if you are eager to progress in your career, we have a bunch of examples to share.&nbsp;</li>
</ul>

Flight Simulator Engineer

ALG Talent is seeking experienced Professional Engineers specialising in drafting for a contracting role at Mascot Airport. This opportunity is working with a well-known airline and has the potential to convert to a permanent role. As a member of our client's team, you will be the go-to expert in your specialised engineering area, offering valuable insights and demonstrating exceptional judgment across various engineering disciplines. You'll take the lead on exciting and impactful projects and programs that will challenge and elevate your skills. What we're Looking For:<ul><li>A degree in Aerospace Engineering or an equivalent field.</li><li>8+ years of proven experience working in a drafting role (aviation experience is critical)</li><li>Outstanding prioritisation abilities, enabling you to handle multiple deadlines with precision.</li><li>Excellent organisational and communication skills, with the ability to simplify complex technical information.</li><li>A commitment to delivering top-notch, customer-focused specialist engineering advice and support.</li><li>A track record of managing small to medium engineering projects or tasks to meet stakeholder requirements.</li><li>Sharp problem-solving and analytical thinking skills.</li><li>Advanced knowledge working with SolidWorks and AutoCAD </li></ul>Eligible candidates with the above qualifications are strongly encouraged to apply now! For further information, please contact Nichoas Beal at (07) 3860 4747 (Mon-Fri 08:30-17:00 AEST).professional Engineer, drafting, Aerospace engineer, aeronautical engineer, Draftsperson, Design Engineer

Professional Engineer (Drafting) 

B1 &amp; B2 EASA Licensed Engineer's - SwitzerlandVIP Base MaintenanceB747 - 400 / B747 - 8 / B767 - 400Looking for your next big opportunity? Join us for exciting VIP base maintenance projects! We have many slots for experienced B1 and B2 EASA LAE professionals! Contracts Available:<ul><li>B747 - 400 (PW)</li></ul>D checkStart asap Finishes 30th November - possible extension<ul><li>B767 - 400 (CF6)</li></ul>Heavy checkStart 8th NovemberFinishes 31st January 2025 - possible extension<ul><li>B747 - 8</li></ul>24 month checkStart 30th NovemberFinishes 11th January 2025 - possible extensionQualified, dedicated candidates are often extended to the next project.Contract details:<ul><li>Shifts: Monday to Friday - 42 hours per week</li><ul><li>Saturday - 8 hours - paid as OT</li><li>Total working hours: 50 per week</li></ul><li>Accommodation provided</li><li>Beginning and end of contract flights included</li><li>Pay rate: CHF 70per hour</li></ul> Requirements:To be considered for this contract you must meet the following:<ul><li>Hold the right to work in the EU</li><li>Hold a valid EASA Part-66 B1 OR B2 license with 1 of the following types:</li><ul><li>B747 - 400 (PW)</li><li>B767 - 400 (CF6)</li><li>B747 - 8</li></ul><li>Must hold recency (6 months in the past 2 years) on 1 of the above types</li></ul> To apply:Join our dedicated team and be part of our commitment to aviation excellence by clicking the apply now button.B1 Licensed Engineer

B1 EASA Licensed Engineer's

B1 &amp; B2 EASA Licensed Engineer's - SwitzerlandVIP Base MaintenanceB747 - 400 / B747 - 8 / B767 - 400Looking for your next big opportunity? Join us for exciting VIP base maintenance projects! We have many slots for experienced B1 and B2 EASA LAE professionals! Contracts Available:<ul><li>B747 - 400 (PW)</li></ul>D checkStart asap Finishes 30th November - possible extension<ul><li>B767 - 400 (CF6)</li></ul>Heavy checkStart 8th NovemberFinishes 31st January 2025 - possible extension<ul><li>B747 - 8</li></ul>24 month checkStart 30th NovemberFinishes 11th January 2025 - possible extensionQualified, dedicated candidates are often extended to the next project.Contract details:<ul><li>Shifts: Monday to Friday - 42 hours per week</li><ul><li>Saturday - 8 hours - paid as OT</li><li>Total working hours: 50 per week</li></ul><li>Accommodation provided</li><li>Beginning and end of contract flights included</li><li>Pay rate: CHF 70per hour</li></ul> Requirements:To be considered for this contract you must meet the following:<ul><li>Hold the right to work in the EU</li><li>Hold a valid EASA Part-66 B1 OR B2 license with 1 of the following types:</li><ul><li>B747 - 400 (PW)</li><li>B767 - 400 (CF6)</li><li>B747 - 8</li></ul><li>Must hold recency (6 months in the past 2 years) on 1 of the above types</li></ul> To apply:Join our dedicated team and be part of our commitment to aviation excellence by clicking the apply now button.B2 Licensed Engineer

B2 EASA Licensed Engineer's

Join our dynamic team at Airexplore, a proud member of the Avia Solutions Group! Embrace the opportunity to work with a leading global aviation holding, while being based in Slovakia.We offer work in R&amp;D department, acting as an central unit for managing strategic, innovation and IT projects and programs.Avia Solutions Group R&amp;D department provides services to subsidiary companies related to IT Governance &amp; Management, IT Service Delivery, IT infrastructure services, workplace support and ServiceDesk, Enterprise Applications (Digital IT Solutions, ERP), Cybersecurity and PMO.Duties and Responsibilities:• Oversee the coordination of vulnerability remediation. • Perform recurring and on-demand scanning of organization systems and cloud environments. • Assist in the resolution of information security incidents, including targeted threats and internal incidents. • Maintain documentation regarding threat management, including policies and procedures. • Assist technology teams to develop, implement, and automate security solutions. • Improve and automate existing vulnerability management systems. • Research and assess emerging security threats and vulnerabilities. • Provide technical support for vulnerability management projects. • Communicate the risks of identified vulnerabilities and recommend security controls to mitigate them.Required Skills and Experience: • 3+ years of experience in vulnerability management or compliance monitoring. • Experience in vulnerability scanning, penetration testing, network admission control, and/or SIEM. • Experience with IT controls monitoring for regulatory and compliance requirements. • Experience with visualization tools. • Knowledge of information security best practices. • Knowledge of technical concepts such as cloud computing, automation, networking, and application development. • Knowledge of vulnerability data management and reporting process automation.Good to have: • Knowledge of OWASP tools and methodologies. • Knowledge of scripting languages such as Perl or Python.What do we offer?<ul><li>MultiSport card is your key to over 2700 sports facilities in Slovakia and the Czech Republic.</li><li>One extra day off on your birthday.</li><li>Snack day twice a month.</li><li>Financial benefit to support your health, sport and beauty activities and to sponsor cultural activities and entertainment.</li><li>Referral Bonus up to 1000 EUR.</li><li>Daily food allowance and refreshments in the office.</li></ul>Salary range is 2500 EUR - 3500 EUR Gross.

Vulnerability Management Analyst

Job Descriptions:

<ol>
	<li>Communicate with customers, providing necessary in a timely manner</li>
	<li>Liaise with intra-and iner-department with the objective of timely resolving customer issues and quires</li>
	<li>Handle billing tasks, including data collection, quotation preparation, and billing approvals</li>
	<li>Assist in sales planning by updating potential project information for the direct manager and providing upcoming project data to the Planning department</li>
	<li>Generate sales analysis and revenue reports on a weekly&nbsp; and monthly basis</li>
	<li>Maintain comprehensive records all sales-related documents</li>
	<li>Perform ad-hoc tasks as directed by superiors</li>
</ol>

Job Requirements:

<ol>
	<li>Fluent in English, both verbal and spoken</li>
	<li>Bachelor degree in Business/Aviation/Engineering</li>
	<li>General knowledge of aviation industry, business contract, business operation, etc.</li>
	<li>Basic computer skills: Microsoft, billing systems, etc</li>
	<li>Able to work individually and as a team with excellent interpersonal skills</li>
	<li>Able to work out of office hour</li>
	<li>Able to work under pressure or limited time frame</li>
</ol>

Sales Support

Avia Solutions Group&nbsp;is the leading aviation business group, operating across all the continents with offices in Ireland, USA, Asia Pacific, UAE, Lithuania, South Africa, Australia. Backed by 11,500 highly skilled aviation professionals, the group is the largest global ACMI (Aircraft, Crew, Maintenance, and Insurance) provider, operating around 214 aircraft fleet. The Group also provides various aviation services such as MRO (maintenance, repair, and overhaul), pilots and crew training, ground handling and other interconnected solutions.We are looking for a strategic and collaborative&nbsp;IT Partner&nbsp;to join our IT Governance, Service Management and General Controls (ITGC) team. The IT Partner will play a crucial role in managing vendor relationships, overseeing billing process for cyber security and IT services, and ensuring the alignment of vendor performance with business objectives. This role will work closely with IT management,&nbsp; internal teams, subsidiaries and external vendors to drive operational excellence and cost efficiency.&nbsp;Key Responsibilities:<ul><li>Build and maintain strong, strategic relationships with key IT and cyber security vendors.</li><li>Collaborate internally and with subsidiaries worldwide to ensure alignment with the organization’s goals, performance expectations, and contractual obligations.</li><li>Oversee vendor contracts, negotiate terms, and manage renewals.</li><li>Monitor ITSM performance, including SLAs, KPIs, and compliance with security standards.</li><li>Prepare progress and performance updates and reports to department manager.</li><li>Manage the billing process, ensuring accurate and timely invoicing for IT and cyber security services.</li><li>Work with finance and procurement teams to ensure budget adherence and optimize cost management.</li><li>Introduce if missing and ensure internal IT General Controls are in place and are effective, supporting audits and regulatory requirements.</li><li>Partner with the IT and Cyber Security GRC teams to identify areas for improvement in vendor and billing management processes.</li><li>Track and report on internal KPIs, OKRs and vendor-related metrics and financial performance.</li><li>Initiate improvements and LEAN initiatives.</li></ul>Required Qualifications:<ul><li>Bachelor's degree in IT, Business, Finance, or a related field.</li><li>5+ years of experience in ITGC, finance controlling, IT vendor management, procurement, or a similar role.</li><li>Strong understanding of IT services, cyber security solutions, and related billing processes.</li><li>Proficiency in overseeing budgeting, planning, and resource allocation.</li><li>Proficiency in reporting and dashboarding tools to monitor SLAs, KPIs, and ITSM performance.</li><li>Strong knowledge of change management and stakeholder engagement strategies</li><li>Excellent negotiation, communication, and collaboration skills.</li><li>Experience with internal control frameworks and regulatory compliance.</li><li>Ability to work in a cross-functional team global environment and influence stakeholders at all levels.</li></ul>Preferred Qualifications:<ul><li>Experience working in IT Governance,&nbsp; auditing, business controlling or a similar in an enterprise environment.</li><li>Experience working with ITSM, planning tools such as Jira Service Management.</li><li>Relevant certifications (e.g., ITIL, CISA, CRISC, TOGAF).</li><li>Strong project management, planning skills and ability to handle multiple vendors and services simultaneously.</li></ul>What we offer:<ul><li>Opportunity to work in a vibrant international and ever-growing business aviation environment;</li><li>Opportunities for professional and personal growth; foreign language trainings;</li><li>Remote/hybrid work possibilities;</li><li>Workcation model;</li><li>Attractive salary and compensation package;</li><li>Private health insurance;</li><li>Gym, pool tables for your physical health and Mindletic for mental health with 5 psychological consultations;</li><li>Children’s room where you can leave your kids to play with supervision;</li><li>Work in first of its kind office building with real aircraft inside;</li><li>In-house canteen;</li><li>Free parking or Public transport ticket;</li><li>Electrical cars charging spots near the office;</li><li>Discounts and special offers from various partners.</li></ul>Salary from 4900 Eur - 6550 Eur including taxes, the final salary range is agreed depending on the experience of the candidate.

IT Partner

We are excited to be working with one of our prestigious Clients on the recruitment of a Customer Experience Manager to join them on a permanent basis on the beautiful island of Malta!!If you have experience in Customer Relationship Management and are looking to join a dynamic team as they go through a period of growth, then this role is for you!Responsibilities Include:<ul><li>Manage a team of Customer Experience Executives and support with any escalations of the relevant desks they cover.</li><li>Act as project manager in any project which is required to improve the customer experience and Suggest new ways of working which will enhance customer experience.</li><li>Oversees day-to-day running of the contact centre ensuring SLA's are achieved and driving customer excellence within the contact centre teams.</li><li>Manage outsourcing agreement/s with contact centre provider/s and coordinate any communication or actions relating to the service agreement/s.</li><li>Be a single point of contact for all day-to-day technical and operational issues / feedback arising for customer contact services.</li><li>Drive and contribute to team development for achievement of performance targets for speed, efficiency, quality &amp; sales.</li><li>Review the material, processes and training content which is being used by Call Centre to ensure it is consistently updated with any changes required.</li><li>Liaise with other parts of the company and feed key customer insight into the customer board led by the Head of Customer Experience &amp; Ancillary Revenue to ensure that customer requirements are met.</li><li>Involved in recruitment and training of teams as necessary.</li><li>Support and lead an active role in establishing the requirements for and the implementation of a CRM across the organisation.</li><li>Be an effective Change Manager and lead through periods of change by supporting the development and maintenance of a customer-focused culture within the Company.</li><li>Work closely with the Senior Management team in order to ensure the delivery of business goals, projects and objectives</li></ul>Requirements:<ul><li>Minimum 5 years of experience working directly in a Call Centre environment at a supervisor or managerial level (essential).</li><li>Exceptional Management skills with the Ability to delegate work, set clear direction and manage workflow.</li><li>Strong mentoring and coaching skills with the ability to train and develop skills.</li><li>Be highly proficient in spoken and written English Language. Proficiency in Maltese and any other European language will be considered an asset.</li><li>Experience working with Sabre or another PSS will be desirable.</li><li>Experience in leading and driving teams</li><li>Must have demonstrable experience in leading and driving teams interacting in both one-to-one and group settings. This within a customer sales &amp; service environment with set SLA's for contact centre efficiency's including AHT and FCR, quality and sales targets.</li></ul>Don't miss this brilliant opportunity to join an esteemed organisation and be part of excellence!Apply today for more details!!** PLEASE NOTE, you must have the right to live and work in the EU to be considered **Customer Experience Manager

Customer Experience Manager

RESPONSIBILITIES:<ul><li>Monitor aircraft status, control defect rectifications and ensure aircraft airworthiness by scheduling maintenance works following related requirements in accordance with flight schedule;</li><li>Ensure that aircraft maintenance is planned in an effective and reliable manner and meets the company strategies, expectations as well as relevant regulations and requirements;</li><li>Organize aircraft modifications to meet airworthiness and operational requirements;</li><li>​Look for maintenance and parts suppliers in new aircraft locations;</li><li>Coordinate aircraft maintenance visit packages with planning and engineering units;</li><li>​Track and review technical records after aircraft maintenance;</li><li>Substitute team members during absences and peak workload periods as needed;</li><li>​Perform other related duties as assigned.</li></ul> REQUIREMENTS:<ul><li>Bachelors or higher non-university aviation engineering/mechanic education or not less than 12 months experience in aviation-related to aircraft maintenance or continuing airworthiness management;</li><li>​Boeing 737 CL/NG general familiarization training certificate would be considered as an advantage;</li><li>Fluent English language knowledge (spoken and written);</li><li>Good analytical and communication skills;</li><li>Cooperation and ability to work in a team;</li><li>​Able to understand OEM documents: AIPC; AMM; CMM; etc.</li><li>​Be flexible regarding working time (if required).</li></ul> WE OFFER:<ul><li>An interesting and challenging position within an international company in a fast-moving and fascinating aviation industry;</li><li>Opportunities to further grow and develop in the exciting and growing aviation company;</li><li>Opportunity to improve and constantly acquire new knowledge (participation in training, seminars);</li><li>Possibility to implement innovative ideas and solutions;</li><li>Additional Health insurance according to the company policy;</li><li>Free gym in the office;</li><li>Free childcare zone;</li><li>Other benefits from Avia Solutions Group.</li></ul>We will be happy to discuss the specific amount during an interview based on your experience and qualifications.

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