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Description Location: Montreal, QC Canada (Onsite) Starting alary: $38.35/hour Branch: Strategic Procurement &amp; Cre Category: Unionized (IAMAW)
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation
This position reports directly the Facility Manager
Air Canada is presently looking for a dynamic individual to fill a permanent full-time position as of a Facility Maintenance Mechanic at Montreal Dorval.
Description:&nbsp;
<ul>
<li>Perform preventative maintenance &amp; servicing to Building related mechanical equipment.</li>
<li>Investigate and troubleshoot faulty Hangar Doors, Overhead doors, fire doors, etc.</li>
<li>Ability to install, maintain, repair, dismantle, and reassemble machinery.</li>
<li>Ability to use welding equipment, hand, and power tools as necessary.</li>
<li>Perform minor repairs including replacement of gearboxes, sprockets, chains, door panels</li>
<li>Perform visual inspections of buildings to maintain Building Code standards.</li>
<li>Ability to do repair and maintenance on HVAC unit.</li>
<li>Ensure all work is completed in a safe manner and complies with applicable industry standards.</li>
<li>Performing other facility related duties as requested.</li>
<li>Team oriented individual with demonstrated ability to work unsupervised and self directed.</li>
<li>Able to work under pressure.</li>
<li>Able to work shifts, including weekends &amp; participate in on-call rotation.</li>
</ul>
Your benefits 
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
<ul>
<li>Air Canada staff love to travel and we have one of the most generous employee travel&nbsp;programs in the industry. You will be eligible for travel privileges for yourself and other&nbsp;eligible persons once you’ve completed twenty-eight (28) weeks of service.</li>
<li>We value your wellbeing which is why we offer a wide variety of benefit plans, including&nbsp;health and dental, for you and your family.</li>
<li>Training and development tools to help unlock your full potential.</li>
</ul>Qualifications <ul>
<li>Must posses valid Driver’s licence with clean abstract</li>
<li>Must posses an Interprovincial Journeyman Millwright license or Red Seal</li>
<li>Must posses a Tag1 Gas license, Halocarbure Gas license and Refrigeration license CCQ.&nbsp;</li>
<li>Minimum 3 years field experience.</li>
<li>Knowledge of building mechanics, Hangar door systems, control systems, BMS system (Trane/Siemens), Mechanical system operation, MIG welding, CMMS</li>
<li>Candidate must have excellent written and oral communication skills and be detailed oriented.</li>
<li>Basic computer knowledge (Word, Excel, e-mail and internet).</li>
<li>Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.</li>
<li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
<li>Must be able to obtain and maintain any applicable transportation security clearances and&nbsp;additional authorizations depending on the work location. Please refer to TransportCanada site for more details.</li>
<li>5th Class Power Engineer ticket required as part of the probation</li>
</ul>
Linguistic Requirements:
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible&nbsp;and rewarding work environment which highlights employees’ unique contributions to our company’s&nbsp;success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse&nbsp;workforce which reflects the diversity of our customers, and communities, in which we live and&nbsp;serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.&nbsp;


    Facilities Maintenance Mechanic – Millwright – (CAT 27)
  

Description Location: Montreal, QC, Canada (Onsite)&nbsp; Starting Salary: $39.93/hour&nbsp; Branch: Strategic Procurement &amp; CRE Category: Unionized (IAMAW)


Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Air Canada is currently seeking a licensed Stationary Plant Operator for the Property Management area of its Corporate Real Estate Branch. This is a unionized position (IAMAW) based in Montreal.&nbsp;
<ul>
<li>Handle the monitoring, operating and servicing of the Powerhouse boiler room equipment and related systems, including running repairs and minor maintenance of that equipment.</li>
<li>Other related duties, as assigned.</li>
<li>Equipment</li>
<li>Centrifugal Chillers 370/650/950 tons</li>
<li>HTHW Boilers 90,000,000 BTU x 2, 45,000,000 BTU x 2</li>
<li>Steam Generator x 4</li>
<li>Air Compressors 2,100 CFM</li>
<li>HVAC systems</li>
<li>Appoge EMS control, Trane, Viking, Siemen, etc.</li>
</ul>
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
<ul>
<li>Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.</li>
<li>We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.</li>
<li>Training and development tools to help unlock your full potential.</li>
</ul>Qualifications <ul>
<li>Must possess the following licenses: Stationary Plant Operator Class 2, A or B</li>
<li>Highly motivated, with demonstrated teamwork abilities.</li>
<li>Industry-related experience preferred.</li>
<li>Willingness to work on 12-hour shifts. Rotation day/nuit</li>
</ul>
Conditions of Employment:
<ul>
<li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
<li>Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.</li>
</ul>
Linguistic Requirements
Bilingual (English and French)
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Stationary Plant Operator - 2nd Class - (CAT 36)
  

Description 
Location: Montreal, QC, Canada (Onsite)&nbsp;&nbsp; Salary: Based on experience
- Aircraft Maintenance Engineer: up to $43.79/hour&nbsp; - Junior Mechanic: 26.74/hour Branch: Maintenance&nbsp;&nbsp; Category:&nbsp;Unionized (IAMAW)&nbsp;

Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Air Canada is presently looking for dynamic individuals to fill the permanent full-time positions of Aircraft Technicians or Aircraft Maintenance Engineers at our Montreal Maintenance Centre.
The position is located near the Montréal-Pierre Elliott Trudeau International Airport, Montreal. The current salary starts at $26.74/hour, based on experience and according to the Collective Agreement.
Aircraft Technicians / Aircraft Maintenance Engineers are responsible for airframe maintenance and should have the following skill sets:
<ul>
<li>
Ability to use the correct tools, methods, techniques and equipment required to perform aircraft maintenance.
</li>
<li>
Candidates should be able to read and understand various schematic diagrams for maintenance troubleshooting and be proficient with computers and diagnostic tools.
</li>
<li>
Individuals need to be "team players" with excellent written and verbal communication skills with the ability to maintain a customer focused attitude in a demanding, high stress environment.
</li>
</ul>
Please take 2 minutes to watch the following video with more information about the Aircraft Technician/Aircraft Maintenance Engineer role:&nbsp;<a href="https://www.youtube.com/watch?v=cuwqi8PokME" target="_blank">https://www.youtube.com/watch?v=cuwqi8PokME</a>
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
<ul>
<li>Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.</li>
<li>We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.</li>
<li>Training and development tools to help unlock your full potential.</li>
</ul>Qualifications <ul>
<li>High School diploma.</li>
<li>You must have completed a recognized apprenticeship program, and/or have a least 4 years industry related experience.</li>
<li>Possession of a Transport Canada AME M2 or M1 license (Mandatory)</li>
<li>Possession of valid driver's license (Mandatory)</li>
<li>Able to successfully pass the pre-employment qualifying exam, physical and a security check.</li>
<li>Be available to work night, evenings and days including weekends and holidays.</li>
<li>Night shift is the permanent position for this posting. Possibility to change with seniority.</li>
<li>Ability to Pass and obtain an airside vehicle operator’s permit (Mandatory)</li>
<li>Possession of a restricted radio operators permit (aviation).</li>
<li>Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.</li>
<li>Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations depending on the work location. Please refer to Transport Canada site for more details.</li>
<li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position</li>
</ul>
Assets
<ul>
<li>Endorsements on Air Canada aircraft type.</li>
<li>Current security clearance.</li>
</ul>
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Aircraft Maintenance Engineer – (CAT 01)
  

Description Location: Winnipeg, MB, Canada (Onsite)&nbsp;&nbsp;
Starting Salary: $38.35/hour to $41.77/hour
Branch: Airports North America&nbsp;&nbsp;
Category: Unionized (IAMAW) 
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Air Canada is presently looking for for a dynamic individual to fill a permanent full- time position as a Ground Support Equipment (GSE) Mechanic.
The GSE maintenance professionals should have the following skill sets:
<ul>
<li>Knowledge of drive-trains, diesel and gasoline engines. Working knowledge of electrical and hydraulic systems, metal fabrication and welding would be an asset.</li>
<li>Candidates should be able to read and understand various schematic diagrams for maintenance troubleshooting and be proficient with computers and diagnostic tools.</li>
<li>Individuals need to be "team players" with excellent written and verbal communication skills with the ability to maintain a customer focused attitude in a demanding, in a fast-paced environment.</li>
</ul>
Your benefits 
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:&nbsp;


<ul>
<li>Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service. </li>
<li>We value your&nbsp;wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family. </li>
<li>Training and development tools to help unlock your full potential.&nbsp;</li>
</ul>

Qualifications <ul>
<li>High School diploma.</li>
<li>Must have 310S, 310T, OR Red Seal.</li>
<li>Valid Automotive Service Technician, Commercial Transport Mechanic or Heavy-Duty Mechanic trades certification.</li>
<li>Inter-Provincial Red Seal. </li>
<li>A minimum of five (5) years’ experience in the trade.</li>
<li>Able to successfully pass the pre-employment qualifying exam.</li>
<li>Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.</li>
<li>Candidates must be eligible to work in the country of interest at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
<li>Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to the Transport Canada site for more details.</li>
</ul>
Assets
<ul>
<li>Advanced Fuel Injection &amp; Diesel Engine Tune-Up certificates/licenses.</li>
<li>Air Conditioning and Refrigeration certificates/licenses.</li>
<li>Propane Fuel Systems certificates/licenses.</li>
<li>Automotive Inspection certificate/licenses.</li>
<li>Previous experience maintaining mobile ground power (generators), air conditioners (up to 110 ton), air start units (compressors up to 250 cfm), but will also consider experience in Farm or Heavy Industrial equipment.</li>
<li>Current security clearance</li>
</ul>
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Ground Support Equipment Technician – (CAT 23)
  

Description &nbsp;

Location:&nbsp;Quebec, QC, Canada (Onsite)&nbsp; Starting Salary: $21.11/ hour (Full Time)&nbsp;
Branch: Airports Canada &amp; CX Strategy
Category: Unionized (IAMAW)
Job type: Full-time

&nbsp;
Plus shift premiums: Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and 6:00.&nbsp; 
&nbsp;


No previous experience required.&nbsp;
What will you do today?&nbsp;

As a dynamic team member, you collaborate with your crew to efficiently onload and offload aircraft, ensuring safe and on-time performance. You may find yourself working functions that include baggage, connecting passenger's bags or right out on the tarmac performing a symphony of tasks leading to a successful operation.&nbsp;
&nbsp;
What will you find with us? &nbsp;
<ul>
<li>
Wellbeing: Every aspect of your wellbeing and of your family, matters to us. Our benefits go much further than the standard health, dental and pension. We want to give you support across all areas of your lifestyle – from your finances with our annual profit sharing award, to your mental health.
</li>
<li>
Flexibility: As you gain seniority, you can opt to trade shifts and build a pattern to fit your life.&nbsp;
</li>
<li>
Travel:&nbsp;Keen to explore the world? Want to visit family and friends overseas? Our travel privileges give you, your family and your friends special rates so you can fulfill your travel dreams. &nbsp;
</li>
<li>
Diversity: You’ll find a real mix of people in our ground crew family. Here, you’ll do something different, with someone different, every single shift. &nbsp;
</li>
<li>
Training: You don’t need airline, airport or aviation experience. Everyone starts with a fully paid, full-time, five to seven week training program. And if you feel you want to take your aviation career in a new direction, we’ll support you with training, development and tuition reimbursement.&nbsp;&nbsp;
</li>
</ul>


Qualifications 

Job requirements&nbsp;&nbsp;



At our workplace, teamwork is essential for maintaining the smooth operation of our fleet. This physically demanding role involves active movement both on the airside and in the baggage room. Since our operations run year-round, you must be ready to work in all weather conditions.&nbsp;


To join us, you must have:&nbsp;&nbsp;


<ul>
<li>Eligibility to work in Canada&nbsp;&nbsp;</li>
<li>A valid driver’s license – driving heavy equipment on the airside will be required&nbsp;</li>
<li>Ability to lift 70lbs repetitively&nbsp;</li>
<li>To pass a medical evaluation, including a drug and alcohol test&nbsp;&nbsp;</li>
<li>Availability to attend and successfully pass a five (5) to seven (7) weeks full-time paid training program     &nbsp;</li>
<li>Availability to work rotating shift patterns over a 24-hour period (including weekends and holidays)    &nbsp;</li>
<li>Ability to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details&nbsp;</li>
<li>Safety and security conscious&nbsp;</li>
<li>Strong communication and ability to work in a team on a daily basis&nbsp;</li>
</ul>


 <a href="https://careers.aircanada.com/jobs/7266686-ramp-agent-station-attendant-airport" target="_blank">APPLY NOW</a>&nbsp; 


Take a look at this video to see what our Ramp Agents get up to: <a href="https://youtu.be/4yGhZukonN8" target="_blank">https://youtu.be/4yGhZukonN8</a>&nbsp;


Diversity and inclusion: 
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.&nbsp;&nbsp;


As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.



Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.&nbsp;


    Ramp Agent (Station Attendant) – Airport - Proactive hiring
  

Description Location: Ottawa, ON, Canada (onsite)&nbsp; Starting Salary: $17.30/hour&nbsp; Branch: Airports Canada &amp; CX Strategy&nbsp; Category: Unionized (UNIFOR)&nbsp; 
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.&nbsp; 
The position is located at the Ottawa Airport.&nbsp; 
Permanent full-time employment is 40 hours per week. The current salary is $17.30/hr as per the collective agreement.&nbsp;
Position Summary&nbsp; 
<ul>
<li>The primary function of an Air Canada Concierge is to ease the way for our premium customers throughout their entire airport experience. &nbsp; </li>
<li>This role includes all premium customer touch points such as check-in, Air Canada Signature Suite, along with traditional personal services. &nbsp; </li>
<li>The position is modeled after concierge service found in 5-star hotels. &nbsp; </li>
<li>The position is a busy one with duties that vary from day to day depending on the diverse requirements of our top tier premium customers. This includes rebooking flights, answering office emails / phone calls, and resolving customers' complaints.&nbsp; </li>
<li>A Concierge is always helpful, always follows through with a request and always has the right attitude. The Concierge creates a sense of comfort and recognition for our premium customers with a simple philosophy – “If it’s possible, consider it done”.&nbsp; </li>
</ul>
Key Concierge Activities&nbsp; 
<ul>
<li>Identify and review Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned.&nbsp; </li>
<li>Ensure system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges.&nbsp; </li>
<li>Greet and assist all high value/high profile customers.&nbsp; </li>
<li>Offer assistance for any special needs.&nbsp; </li>
<li>Monitor connections and proactively initiate re-bookings as required.&nbsp; </li>
<li>Work closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures.&nbsp; </li>
<li>Maintain and update Concierge library of reference material and daily log.&nbsp; </li>
<li>Develop a network of contacts and resources that can provide assistance in accommodating the diverse requests of our top tier customers.&nbsp;</li>
</ul>Qualifications Technical:&nbsp; 
<ul>
<li>Knowledge and experience as a Customer Experience Specialist – Airport would be considered an asset. &nbsp; </li>
<li>Superior knowledge of airline service information and airport procedures would be considered an asset. &nbsp; </li>
<li>Strong knowledge of local city attractions, events, hotels, restaurants and services.&nbsp; </li>
<li>Ticketing experience would be considered an asset. &nbsp; </li>
<li>Microsoft office (word, Excel, PowerPoint, and Outlook).&nbsp; </li>
</ul>
Behavioral:&nbsp; 
<ul>
<li>Excellent customer service skills. &nbsp; </li>
<li>Strong desire to consistently exceed customer expectations while providing personalized service. &nbsp; </li>
<li>Proactive, take-charge attitude in resolving problems with creative solutions. &nbsp; </li>
<li>Good sense of judgment in balancing customer interests with company policy. &nbsp; </li>
<li>Superior leadership and people skills with a demonstrated ability to make timely decisions and de-escalate disagreements. &nbsp; </li>
<li>Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time. &nbsp; </li>
<li>Impeccable grooming, excellent organization skills, strong attention to detail. &nbsp; </li>
<li>Excellent attendance record. &nbsp; </li>
<li>Willing and able to work in a team environment and be a team player.&nbsp; </li>
</ul>
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.&nbsp; 
Work Condition:&nbsp; 
This position will include all concierge work areas and will be utilized as the operation requires including operating Porsche executive cars within the Airport property, to transport our customers between gates, and other tasks as assigned. A valid driver's license (G2) in good standing is required and Airside Vehicle Operators License (AVOP) must be obtained and maintained as an employment requirement.&nbsp; 
Linguistic Requirements:&nbsp; 
This position requires linguistic fluency.  Priority will be given to candidates completely fluent in English.&nbsp; Candidates fluent in English, French and one or more of the following languages is considered an asset: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese or Greek&nbsp; 
Diversity and Inclusion&nbsp; 
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.&nbsp; 
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.&nbsp; 
Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.&nbsp;


    Concierge - Proactive hiring
  

Description Location: St. John's, NL&nbsp;, Canada&nbsp;(On-site)&nbsp; Starting&nbsp;Salary:&nbsp;$17.30/hour&nbsp; Branch: Airports Canada &amp; CX Strategy Category:&nbsp;Unionized (UNIFOR) &nbsp;
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The position is located at the St. John's International&nbsp;Airport.
Permanent full-time employment is 40 hours per week. The current salary is $17.30/hr as per the collective agreement.&nbsp;
Position Summary
<ul>
<li>The primary function of an Air Canada Concierge is to ease the way for our premium customers throughout their entire airport experience.</li>
<li>This role includes all premium customer touch points such as check-in, Air Canada Signature Suite, along with traditional personal services.</li>
<li>The position is modeled after concierge service found in 5 star hotels.</li>
<li>The position is a busy one with duties that vary from day to day depending on the diverse requirements of our top tier premium customers. This includes rebooking flights, answering office emails / phone calls, and resolving customers' complaints</li>
<li>A Concierge is always helpful, always follows through with a request and always has the right attitude. The Concierge creates a sense of comfort and recognition for our premium customers with a simple philosophy – “If it’s possible, consider it done”.</li>
</ul>
Key Concierge Activities
<ul>
<li>Identify and review Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned.</li>
<li>Ensure system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges.</li>
<li>Greet and assist all high value/high profile customers.</li>
<li>Offer assistance for any special needs.</li>
<li>Monitor connections and proactively initiate re-bookings as required.</li>
<li>Work closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures.</li>
<li>Maintain and update Concierge library of reference material and daily log.</li>
<li>Develop a network of contacts and resources that can provide assistance in accommodating the diverse requests of our top tier customers.</li>
</ul>Qualifications Technical:
<ul>
<li>Knowledge and experience as a Customer Experience Specialist - Airport, would be considered an asset.</li>
<li>Superior knowledge of airline service information and airport procedures would be considered an asset.</li>
<li>Strong knowledge of local city attractions, events, hotels, restaurants and services.</li>
<li>Ticketing experience would be considered an asset.</li>
<li>Microsoft office (word, Excel, PowerPoint, and Outlook)</li>
</ul>
Behavioral:
<ul>
<li>Excellent customer service skills.</li>
<li>Strong desire to consistently exceed customer expectations while providing personalized service.</li>
<li>Proactive, take charge attitude in resolving problems with creative solutions.</li>
<li>Good sense of judgment in balancing customer interests with company policy.</li>
<li>Superior leadership and people skills with a demonstrated ability to make timely decisions and de-escalate disagreements</li>
<li>Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time.</li>
<li>Impeccable grooming, excellent organization skills, strong attention to detail.</li>
<li>Excellent attendance record.</li>
<li>Willing and able to work in a team environment and be a team player.</li>
</ul>
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.
Work Condition:
This position will include all concierge work areas and will be utilized as the operation requires including operating Porsche executive cars within the Airport property, to transport our customers between gates, and other tasks as assigned. A valid driver's license (G2) in good standing is required and Airside Vehicle Operators License (AVOP) must be obtained and maintained as an employment requirement.
Linguistic Requirements:
This position requires linguistic fluency. Priority will be given to candidates completely fluent in English.
Candidates fluent in English, French and one or more of the following languages will also be considered: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Hindi, Punjabi.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest, however, only those selected to continue in the process will be contacted.

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Specialist, Cybersecurity will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada’s technology environment. Air Canada’s cybersecurity systems are foundational to protecting the data and systems that allow its customers to fly safely.
The Specialist, Cybersecurity acts as a cybersecurity subject matter expert and provides guidance concerning the cybersecurity assurance program, cyber risks and compliance for Air Canada and its affiliates. He/she will evaluate Air Canada’s existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cybersecurity team will evolve with it.
This position will be reporting to the Manager, Cybersecurity.
Responsibilities :
<ul>
<li>Collaborates with Strategic Procurement for the sourcing exercise and on-boarding of the third-parties for the execution of cyber assurance activities. </li>
<li>Leads the execution of third-party cyber risk assessments (pre and post contacting, and ongoing monitoring) to ensure compliance with internal information security policies and procedures, as well as external requirements. </li>
<li>Ensures that cybersecurity clauses are embedded in the agreements with third parties. </li>
<li>Manage cybersecurity risks, vulnerabilities, and defects from identification to remediation. </li>
<li>Performs risk assessments, documents them and support the implementation of mitigating controls consistent with company strategy. </li>
<li>Generate reports to demonstrate cyber assurance metrics and KPI. </li>
<li>Identify Cyber risks, communicate and develop “best practice” solutions, and recommend mitigating controls consistent with company strategy. </li>
<li>Introduce new processes, initiatives to improve cyber assurance practice.&nbsp; </li>
<li>Represent the organization and take an active participation on different IT business or security airline specific forums. </li>
<li>Supporting the leadership team on strategic initiatives specific to the respective portfolio.</li>
</ul>Qualifications <ul>
<li>A relevant University degree/technical certification, and/or relevant experience commensurate to the role. </li>
<li>6-8 years of IT technology, operations, and people leadership experience in a large company, with a minimum of 4 years of experience in a cybersecurity and/or risk &amp; compliance role. </li>
<li>Extensive application security, SDLC and integration understanding. </li>
<li>Thorough understanding of Application Security Testing, Penetration Test, Tabletop Exercises. </li>
<li>Current information security certification (CISSP, CISM or equivalent) is an asset. </li>
<li>Strong knowledge and understanding of cybersecurity concepts, protocols, industry best practices, strategies, frameworks and regulations such as SOX, PCI DSS, ISO, CoBIT, NIST, PIPEDA, GDPR. </li>
<li>Exceptional analytical, organizational and communication skills. </li>
<li>Self-motivated and independent worker. </li>
<li>Possess investigative nature and be self-motivated. </li>
<li>Results oriented with proactive and methodical approach to problem solving. </li>
<li>Able to multi-task and work under pressure against tight deadlines and changing priorities. </li>
<li>Must be a team player with ability to work closely with diverse groups and working styles. </li>
<li>Ability to establish and maintain effective business relationships.</li>
<li>Flexibility and willingness to work extended hours, when required.</li>
</ul>
Conditions of Employment:
<ul>
<li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
</ul>
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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