Centre of Excellence – Planning Business Improvement Manger

Role Introduction

Reports to: Head of Planned Maintenance and Records

Deaprtment: ENG - Engineering

The role within the Engineering department centers on providing assurance and safety for both our personnel and customers. Our commitment is to maintain industry-leading performance across all operations, ensuring that our fleet programs are executed according to plan, within budget, and to the specified standards. We aim for our engineering team to be recognized globally as a top performer that is customer-focused and innovative.

The Centre of Excellence(CoE) – Planning Manager is critical in this context, responsible for developing optimized maintenance schedules that are meticulously planned and executed. This role is pivotal in driving continuous improvements across the business, ensuring operations are safe, compliant, reliable, and cost-effective.

Key Responsibilities

The CoE is the centre of the Hong Kong Line Maintenance Model that employs a collaborative approach between Cathay and HAECO teams to deliver a safe, compliant, on-time and customer focused operation and drives continuous business improvement.  
 
The CoE Planning Business Improvement Manager is accountable for driving proactive and forward-looking initiatives to enhance the overall efficiency, effectiveness, performance and compliance of the COE planning function. 

Responsible for:  

• Optimising the end-to-end COE maintenance planning processes from D-35 to day of execution by identifying and implementing opportunities for improvement through process review, analysing KPIs and monitoring trends and patterns 
• Developing and implementing processes, feedback and alert mechanisms to ensure compliance with AMS and mandatory task requirements 
• Leading investigations to identify the root cause(s) in cases of non-compliance with any AMS or mandatory task requirement and implement the necessary process improvements and safeguards to prevent recurrence 
• Leading and driving key strategic initiatives and automation projects to enhance the planning process, streamlining operations, improve operational efficiency and reduce the risk of non-compliance 
• Ensuring the benefits from the COE planning related LMTT technologies are achieved through embedding of the related processes and ensuring the structure is in place to perform the various analytics   
• Staying abreast of industry trends and emerging technologies to identify opportunities for innovation and improvement 

Requirements

• Engineering degree or an Aircraft Maintenance Licence (or equivalent)  
• Typically, 10 years of related experience in an operational or maintenance planning role  
• Experience of managing and delivering high performance through a team 
• Experience of leading and delivering continuous business process improvement  
• Experience of managing suppliers and key stakeholders to deliver business outcomes 
• Ability to build strong and effective relationships with internal and external stakeholders   
• Commercial and business acumen    
• Strong written and oral communication skills 

Application Deadline: 07 Feb 2025

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.