Technical Support Engineer
Pilatus Aircraft LTD
Switzerland
Published 1 month ago
B1 Licensed engineer
Not specified
Technical Support Engineer
Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
CUSTOMER SUPPORT / SALES & MARKETING
CUSTOMER SUPPORT
Your place of work: Stans, Switzerland
Your Tasks
With this you convince us
What we offer
Become part of the Pilatus family
Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
CUSTOMER SUPPORT / SALES & MARKETING
CUSTOMER SUPPORT
Your place of work: Stans, Switzerland
Your Tasks
- Processing technical enquiries in First-level Customer Support and creating solutions for customers, service centres and subsidiaries
- Coordinate technical investigations with Pilatus engineering departments and assist with changes to existing and new technical documentation
- Work in a 24/7 operation (early and late shifts only, as well as weekends and holidays)
- Identify product improvements and initiate potential modifications
- Work on group or individual projects
- Occasional traveling to provide on-site support to customers and service centres to resolve complex issues or give hands-on training
With this you convince us
- Several years of experience in aircraft maintenance in either "Mechanical Systems and Structural Design" or "Avionics and Electrical Systems"
- EASA B1/B2 and/or FAA A&P licensed or equivalent level of training (e.g. military aviation maintenance qualified) preferably for the Pilatus PC-12 or PC-24 would be an advantage
- Knowledge of MS Office Tools, SAP and Troubleshooting tools i.e. Spotlight is an advantage
- Very good written and verbal skills in English are mandatory, German is an advantage
- High level of responsibility and structured approach
- Good team player and customer oriented personality
What we offer
- A committed, international team and unique projects
- Flexible working hours and individual pension solutions
- Support for training and opportunities for personal and professional development
- Discounted meals in our staff restaurant and various discounts for employees
- Team events at which we celebrate our successes together
Become part of the Pilatus family
- We want to address everyone with our job ad's and are committed to diversity in our company - we are looking forward to receiving your online application
- For impressions: Check Instagram «pilatusaircraft»