Technical Support Engineer (80-100%, all genders)

Join SWISS as a Technical Support Engineer and play a key role in maintaining the highest standards of aircraft performance worldwide. Bring your expertise, decision-making skills, and dedication to customer satisfaction to a dynamic, rewarding team.

Starting date: September 01, 2025

You may apply in English or German.

Requirements:

• The ideal candidate will have extensive experience in aircraft maintenance or CAMO operations, with a B1/B2 license or strong technical background. A focus on SWISS-type ratings, decision-making under pressure, and a customer-oriented, team-driven approach is essential.
• Extensive experience in aircraft maintenance and/or CAMO operations
• Licensed Engineer B1/B2 or a strong technical aviation background is advantageous
• Type ratings for aircraft operated by SWISS are preferred
• Ability to perform under pressure with strong decision-making skills
• Willingness to work for extended periods away from home base
• Strong analytical mindset and process orientation
• Team player with a focus on customer satisfaction
• Loyal, reliable, and responsible
• AMOS knowledge is a plus
• Fluent in English (written and spoken); proficiency in German is an advantage
• For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

Tasks:

• As a technical inspector for SWISS, you will oversee and ensure the successful execution of contracted maintenance events at Base Maintenance checks worldwide. Your role involves maintaining high-quality standards, managing timelines, and evaluating MRO performance throughout the process.
• Serve as a technical inspector for SWISS during contracted maintenance events at designated Base Maintenance checks worldwide
• Ensure maintenance events are performed to SWISS's quality standards and that aircraft are returned within the agreed ground time
• Oversee the full status of the aircraft prior to and throughout the maintenance period
• Coordinate with MROs to inspect both external and internal aircraft appearance upon arrival and during the maintenance process
• Monitor and evaluate the maintenance event(s) against the agreed work package and man-hour allocation
• Assess MRO performance using KPIs, the Continuous Improvement List, and the project Scorecard
• Participate in project meetings and adhere to approved processes