Airport Director, Culture and Organizational Change
City of Atlanta, GA
United States
Published 2 weeks ago
Office, Operations
Not specified
Areas of operation
United StatesJob Description
General Description and Classification Standards
A culture of excellence and excellence is characterized by high standards, continuous improvement, and a commitment to achieving organizational goals.
This role plays a crucial role in managing organizational change to drive a culture of excellence and innovation by focusing on organizational values, leadership development, employee empowerment, and continuous improvement.
As part of the leadership team, this position reports to the Chief Strategy Officer for the Department of Aviation (DoA) and collaborate with the various functional areas and levels of leadership at the DoA.
Success Metrics:
1. Lead and implement change initiatives within specified timelines and budgets.
2. Minimize resistance to change and effectively manage stakeholder expectations.
3. Measure employee engagement and satisfaction levels during times of change.
4. Monitor and report on key performance indicators related to change management activities.
Supervision Received
Direction received from Airport Chief Strategy Officer and is very general and focuses more on long-term and short-term objectives.
Responsibilities
Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.
Develop and oversee change management strategies and plans to support the successful implementation of organizational changes.
Identify and assess potential risks and resistance to change, and develop mitigation strategies.
Collaborate with cross-functional teams to design and deliver change management interventions, such as training programs, communication plans, and stakeholder engagement initiatives.
Monitor the progress and effectiveness of change management activities, and make necessary adjustments as required.
Provide guidance and support to leaders and employees during times of change, ensuring clarity and understanding of the change objectives.
Foster a culture of continuous improvement and change readiness within the organization.
Decision Making
Applies organizational policies, exercises good judgment, discretion, and integrity at all times. Decision making is usually informed through a meaningful, collaborative process involving all stakeholders, from the Chief Strategy Officer, Airport General Manager and leadership team, employees, to subject-matter experts and external advisers.
Leadership Provided
May have formal supervisory authority over a project team.
Knowledge, Skills & Abilities This is a partial listing of necessary knowledges, skills, and abilities required to perform the job successfully. It is not an exhaustive list.
Strong understanding of organizational change theories and methodologies, design thinking concepts, and innovation steps and processes.
Excellent communication and interpersonal skills to effectively engage and influence stakeholders at all levels. Proficiency in project management and change management tools and techniques. Proficiency in Microsoft Office programs (Office 365). Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines.
Ability to work collaboratively in a cross-functional team environment. Must be self-motivated with ability to work collaboratively and independently. Ability to coordinate complex assignments and multiple team tasks. Ability to utilize relationship building throughout the organization, exercises judgment and discretion, handles complex and difficult situations diplomatically and represents the organization in a professional manner. Ability to function well in a fast-paced environment.
Qualifications
Minimum Qualifications
Education and Experience
Bachelor's degree in strategy management, business, organizational psychology, project management, human resources, training, or related field.
5 years of experience in change management or a similar role.
Preferred Education & Experience
Master's degree in strategy management, business, organizational psychology, project management, human resources, training, or related field.
10 years of experience in change management or a similar role.
Licensures and Certifications
Position would be expected to have licensure or professional certifications appropriate to the position. Project Management, Organizational Psychology, Human Resources, or Training Certification preferred.
Essential Capabilities and Work Environment
Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
It is the policy of the City of Atlanta ("COA") that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.
The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.
General Description and Classification Standards
A culture of excellence and excellence is characterized by high standards, continuous improvement, and a commitment to achieving organizational goals.
This role plays a crucial role in managing organizational change to drive a culture of excellence and innovation by focusing on organizational values, leadership development, employee empowerment, and continuous improvement.
As part of the leadership team, this position reports to the Chief Strategy Officer for the Department of Aviation (DoA) and collaborate with the various functional areas and levels of leadership at the DoA.
Success Metrics:
1. Lead and implement change initiatives within specified timelines and budgets.
2. Minimize resistance to change and effectively manage stakeholder expectations.
3. Measure employee engagement and satisfaction levels during times of change.
4. Monitor and report on key performance indicators related to change management activities.
Supervision Received
Direction received from Airport Chief Strategy Officer and is very general and focuses more on long-term and short-term objectives.
Responsibilities
Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.
Develop and oversee change management strategies and plans to support the successful implementation of organizational changes.
Identify and assess potential risks and resistance to change, and develop mitigation strategies.
Collaborate with cross-functional teams to design and deliver change management interventions, such as training programs, communication plans, and stakeholder engagement initiatives.
Monitor the progress and effectiveness of change management activities, and make necessary adjustments as required.
Provide guidance and support to leaders and employees during times of change, ensuring clarity and understanding of the change objectives.
Foster a culture of continuous improvement and change readiness within the organization.
Decision Making
Applies organizational policies, exercises good judgment, discretion, and integrity at all times. Decision making is usually informed through a meaningful, collaborative process involving all stakeholders, from the Chief Strategy Officer, Airport General Manager and leadership team, employees, to subject-matter experts and external advisers.
Leadership Provided
May have formal supervisory authority over a project team.
Knowledge, Skills & Abilities This is a partial listing of necessary knowledges, skills, and abilities required to perform the job successfully. It is not an exhaustive list.
Strong understanding of organizational change theories and methodologies, design thinking concepts, and innovation steps and processes.
Excellent communication and interpersonal skills to effectively engage and influence stakeholders at all levels. Proficiency in project management and change management tools and techniques. Proficiency in Microsoft Office programs (Office 365). Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines.
Ability to work collaboratively in a cross-functional team environment. Must be self-motivated with ability to work collaboratively and independently. Ability to coordinate complex assignments and multiple team tasks. Ability to utilize relationship building throughout the organization, exercises judgment and discretion, handles complex and difficult situations diplomatically and represents the organization in a professional manner. Ability to function well in a fast-paced environment.
Qualifications
Minimum Qualifications
Education and Experience
Bachelor's degree in strategy management, business, organizational psychology, project management, human resources, training, or related field.
5 years of experience in change management or a similar role.
Preferred Education & Experience
Master's degree in strategy management, business, organizational psychology, project management, human resources, training, or related field.
10 years of experience in change management or a similar role.
Licensures and Certifications
Position would be expected to have licensure or professional certifications appropriate to the position. Project Management, Organizational Psychology, Human Resources, or Training Certification preferred.
Essential Capabilities and Work Environment
Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
It is the policy of the City of Atlanta ("COA") that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.
The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.