Airport Operations Manager

ProsegurChange / Change Group is a global leader in travel currency and payment service solutions, and we are growing faster than ever! With over 30 store locations already thriving across Australia and New Zealand within 2 years span, we're thrilled to announce the launch of our brand-new stores at Brisbane Airport - a leading hub for Australia, and the third-largest airport in Australia by passenger numbers.

With this exceptional growth journey, we are looking to recruit self-motivated, dynamic, and dedicated people leader to join us on the Airport Manager position. Reporting to the General Manager, it is a key position responsible for managing and overseeing the Brisbane Airport operations while ensuring all team goals and objectives are met while key stake-holder relationships are well maintained.

The successful candidate will:

• Be based at Brisbane and lead from the front with a hands-on approach,
• Manage costs and overheads and all factors affecting the profitable performance of the business,
• Set targets and pricing within company guidelines,
• Manage selling and customer service activities and staff competence to optimize and sustain sales performance, profitability and customer satisfaction, by providing exemplary levels of service in all areas,
• Manage relationships with the Airports and businesses within your remit,
• Manage, motivate, recruit, train and develop staff, within company guidelines and employment legislation, for them to reach their potential for themselves and the group,
• Plan and forecast the seasonal demands of the business and to complete weekly reports of business,
• Be involved with budgets, other financial reports, and accountants in conjunction with head office and line management,
• Manage and maintain health and safety, security, and emergency systems,
• Conduct regular audits on all staff and immediately report any serious irregularities or uncovering of theft.

The Ideal candidate will demonstrate:

• Proven 3+ years of experience being in managerial position within the financial services industry, preferably in foreign exchange or retail,
• Strong leadership and customer management abilities
• Excellent communication and interpersonal skill set,
• Ability to build and maintain positive relationships with stakeholders at all levels,
• Customer service oriented with in-depth knowledge of business management processes,
• Real passion for delivering positive outcomes with higher attention to detail,
• Accuracy when dealing with money, numbers-driven, diligent, and outcome-focused,
• Professional attitude, tidy and well-presented appearance,
• Flexibility to adapt to changing priorities and business needs,
• Ability to work in a demanding environment autonomously or being part of close-knit team,
• Initiative-taking approach to problem-solving and driving operational efficiencies,
• Must be based at Brisbane, holding full working rights to work in Australia,
• Must be able to hold an Aviation Security Identification Card (ASIC).

In return, Prosegur Change can offer:

• Competitive Salary for true leadership role
• Full time permanent position within global company with endless career progression
• Free Onsite Parking at Airport
• Discount on different currency exchanges
• Employee Assistance Program
• Work life balance
• Opportunity to work under supportive leadership and overall forward-thinking team.

APPLY NOW and be a part of ProsegurChange's growth journey at Brisbane Airport.

Why work for ChangeGroup/ProsegurChange!

https://youtu.be/gD5MW1VrOHI

Department Operations Role Airport Manager Locations Brisbane, Brisbane Airport