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Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
We are looking for a dynamic individual to provide credible and knowledgeable advice in all areas of Labour Relations, including interpretation of the Collective Agreement, the Canada Labour Code, Health and Safety issues, arbitrations and jurisprudence to management and personnel responsible for bargaining unit employees.
Responsibilities:
<ul>
<li>You will be assisting the Director, Labour Relations, in the negotiations, develop, research and prepare the Company Bargaining Agendas in consultation with line management.&nbsp;</li>
<li>To provide assistance to line management in grievance handling and administration of collective agreements and all other corporate policies applicable to bargaining unit employees.&nbsp;</li>
<li>To liaise with union representatives to promote a co-operative and effective labour relations climate.&nbsp;</li>
<li>To prepare and conduct training on assorted labour relations matters such as the Collective Agreement, Canada Labour Code, attendance, applications of discipline and effective conflict resolution.&nbsp;</li>
<li>To research grievance / arbitration and bargaining issues.&nbsp;</li>
<li>To represent the Company at step 3 grievance and arbitration hearings.&nbsp;</li>
<li>To assist in negotiating major collective agreements and / or to be the Company spokesperson and team leader in negotiating various collective agreements.&nbsp;</li>
<li>To represent the Company at various external agencies, e.g. CLRB, FETCO, HRDC</li>
</ul>Qualifications <ul>
<li>Master’s degree in a related field of study or equivalent work experience and knowledge </li>
<li>Relevant experience in the discipline&nbsp; </li>
<li>Excellent interpersonal and communications skills in English&nbsp; </li>
<li>Strong negotiating abilities, good judgment and a good sense of initiative.&nbsp; </li>
<li>Excellent organizational and analytical skills&nbsp; </li>
<li>Ability to work well under pressure with minimum supervision; aptitude to cope with heavy workload&nbsp; </li>
<li>Ability to undertake extensive travel as well as work extended hours frequently</li>
</ul>
Conditions of Employment:
<ul>
<li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
</ul>
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Manager, Labour Relations - Temporary
  

Description Location: St. John's, NL&nbsp;, Canada&nbsp;(On-site)&nbsp; Starting&nbsp;Salary:&nbsp;$17.30/hour&nbsp; Branch: Airports Canada &amp; CX Strategy Category:&nbsp;Unionized (UNIFOR) &nbsp;
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The position is located at the St. John's International&nbsp;Airport.
Permanent full-time employment is 40 hours per week. The current salary is $17.30/hr as per the collective agreement.&nbsp;
Position Summary
<ul>
<li>The primary function of an Air Canada Concierge is to ease the way for our premium customers throughout their entire airport experience.</li>
<li>This role includes all premium customer touch points such as check-in, Air Canada Signature Suite, along with traditional personal services.</li>
<li>The position is modeled after concierge service found in 5 star hotels.</li>
<li>The position is a busy one with duties that vary from day to day depending on the diverse requirements of our top tier premium customers. This includes rebooking flights, answering office emails / phone calls, and resolving customers' complaints</li>
<li>A Concierge is always helpful, always follows through with a request and always has the right attitude. The Concierge creates a sense of comfort and recognition for our premium customers with a simple philosophy – “If it’s possible, consider it done”.</li>
</ul>
Key Concierge Activities
<ul>
<li>Identify and review Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned.</li>
<li>Ensure system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges.</li>
<li>Greet and assist all high value/high profile customers.</li>
<li>Offer assistance for any special needs.</li>
<li>Monitor connections and proactively initiate re-bookings as required.</li>
<li>Work closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures.</li>
<li>Maintain and update Concierge library of reference material and daily log.</li>
<li>Develop a network of contacts and resources that can provide assistance in accommodating the diverse requests of our top tier customers.</li>
</ul>Qualifications Technical:
<ul>
<li>Knowledge and experience as a Customer Experience Specialist - Airport, would be considered an asset.</li>
<li>Superior knowledge of airline service information and airport procedures would be considered an asset.</li>
<li>Strong knowledge of local city attractions, events, hotels, restaurants and services.</li>
<li>Ticketing experience would be considered an asset.</li>
<li>Microsoft office (word, Excel, PowerPoint, and Outlook)</li>
</ul>
Behavioral:
<ul>
<li>Excellent customer service skills.</li>
<li>Strong desire to consistently exceed customer expectations while providing personalized service.</li>
<li>Proactive, take charge attitude in resolving problems with creative solutions.</li>
<li>Good sense of judgment in balancing customer interests with company policy.</li>
<li>Superior leadership and people skills with a demonstrated ability to make timely decisions and de-escalate disagreements</li>
<li>Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time.</li>
<li>Impeccable grooming, excellent organization skills, strong attention to detail.</li>
<li>Excellent attendance record.</li>
<li>Willing and able to work in a team environment and be a team player.</li>
</ul>
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.
Work Condition:
This position will include all concierge work areas and will be utilized as the operation requires including operating Porsche executive cars within the Airport property, to transport our customers between gates, and other tasks as assigned. A valid driver's license (G2) in good standing is required and Airside Vehicle Operators License (AVOP) must be obtained and maintained as an employment requirement.
Linguistic Requirements:
This position requires linguistic fluency. Priority will be given to candidates completely fluent in English.
Candidates fluent in English, French and one or more of the following languages will also be considered: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Hindi, Punjabi.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest, however, only those selected to continue in the process will be contacted.


    Concierge - Proactive hiring
  

Description Location: Montreal, QC, Canada (Onsite) Starting Salary: $27.91/hour Branch: Strategic Procurement &amp; CRE Category: Unionized (IAMAW – Clerical)
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Basic Function:
<ul>
<li>Performs operational and/or administrative duties of a complex nature, using a variety of software applications. &nbsp;These positions require a high level of accuracy due to consequence of error and fines/penalties to the Company and/or loss of revenue. This position requires initiative and judgment</li>
</ul>
Tasks / Responsibilities:
<ul>
<li>Analyze, design, format and produce creative high quality documents, reports, etc.</li>
<li>Develop, prepare, and provide statistical reports</li>
<li>Prepare comparative analysis</li>
<li>Plan, coordinate, and execute road shows, where travel may be required</li>
<li>Assist with product displays</li>
<li>Recommend and assist in implementing improved methods and procedures</li>
<li>Provide on-the-job training, direction, guidance and assistance to other employees in the department. </li>
<li>Maintain confidentiality at all times</li>
<li>Record and maintain operational records and/or endorsements</li>
<li>Comply with Company Policies, Collective Agreements and/or Government Regulations</li>
<li>Liaise with internal and external customers</li>
<li>Organize and prioritize workload to meet deadlines</li>
<li>Works with minimal or no supervision</li>
<li>First level troubleshooter of hardware/software</li>
<li>Assist with compilation of operating business plan</li>
<li>Monitor reports, investigate discrepancies and calculate accruals</li>
<li>Audit invoices</li>
<li>Ensure flight crew meals and/or ground allowances are provided</li>
<li>Process and calculate pay adjustments/expenses</li>
<li>Compose, format and prepare correspondence</li>
<li>Operate mainframe printers and related equipment</li>
<li>Prepare and distribute reports to meet production printing deadlines</li>
<li>Control and monitor printing system to maintain availability, serviceability and reliability</li>
<li>Monitor printers for quality control</li>
<li>Coordinate maintenance and up-keep of equipment problems</li>
</ul>
Task allocation may vary from one department to another
In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator and Coordinator Levels.
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
<ul>
<li>Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.</li>
<li>We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.</li>
<li>Training and development tools to help unlock your full potential.</li>
</ul>Qualifications <ul>
<li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.</li>
</ul>
Education:
<ul>
<li>High School graduation</li>
</ul>
Skills / Knowledge:
<ul>
<li>Good interpersonal skills</li>
<li>Excellent communication skills both written and verbal, as well as formatting and proofreading skills</li>
<li>Intermediate knowledge of Microsoft Office applications</li>
<li>Proficiency in spelling, punctuation and grammar</li>
<li>Aptitude for accuracy and detail</li>
<li>Aptitude for math</li>
</ul>
Experience:
<ul>
<li>Minimum 3 years office experience</li>
</ul>
Specific Requirements:
<ul>
<li>Some positions require the ability to take minutes</li>
<li>Some positions require Licenses, e.g. Driver’s, MOT, AVOP etc.</li>
<li>Some positions may require lifting and climbing.</li>
<li>Some positions may require shift work and/or work staggered starting and stopping times </li>
<li>Some positions may be exposed to weather conditions</li>
</ul>
Linguistic Requirements:
Priority will be given to candidates that are bilingual in English and French. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.
Diversity and Inclusion:
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Administrative Operations Support Senior Coordinator
  

Description Location: Montreal, QC, Canada (Onsite) Starting&nbsp;Salary:&nbsp;$21.79/hour to $25.61/hour Branch: Human Resources Category: Unionized (IAMAW – Clerical) 
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. 
This is a temporary, full-time position for 4-6 months.
Basic function: 
<ul>
<li>Perform operational and/or administrative duties of a complex nature requiring initiative and judgment. &nbsp; </li>
</ul>
Tasks/ Responsibilities: 
<ul>
<li>Sort and merge documents, reports, etc.</li>
<li>Edit and proofread</li>
<li>Work under pressure</li>
<li>Flexible</li>
<li>Prepare, maintain, validate, input, and update data/files, records, documents, manuals, etc.</li>
<li>Receive, index and revise manuals or data</li>
<li>Prepare correspondence</li>
<li>Receive and direct all incoming calls</li>
<li>Provide assistance for outgoing calls, e.g. directory assistance, calling card</li>
<li>Refer external customers to appropriate areas, e.g. departments, employees</li>
<li>Assist other employees in the department</li>
<li>Liaise with internal/external customers</li>
<li>Research, resolve, and respond to internal/external customer issues and queries, verbally and/or in writing</li>
<li>Work with minimal or no supervision</li>
<li>Design, compose, format and produce correspondence, reports and documents using a variety of software applications</li>
<li>Prepare third party billings</li>
<li>Handle cash/cheques and related documentation</li>
<li>Verify and process invoices, claims and/or expenses</li>
<li>Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.</li>
<li>Build, update and maintain schedules and staff rosters</li>
<li>Organize and prioritize workload to meet deadlines</li>
<li>Comply with Government Regulations, Company Policies, Collective Agreement and procedures</li>
<li>Administer Collective Agreements</li>
<li>Control distribution and maintain Company and technical publications</li>
<li>Maintain a high level of accuracy</li>
<li>Operate specific department/Company software programs</li>
<li>Develop and maintain schedules</li>
<li>Maintain confidentiality at all times</li>
<li>Maintain and develop accurate maintenance and/or technical records</li>
<li>Audit records</li>
<li>Monitor equalization of overtime</li>
<li>May be required to perform other related duties which do not affect the nature of the job</li>
</ul>
In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator Level.&nbsp; 
Your benefits 
<ul>
<li>As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including: Air Canada staff love to travel, and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service. </li>
<li>We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family. </li>
<li>Training and development tools to help unlock your full potential.</li>
</ul>Qualifications Education:
<ul>
<li>High School graduation</li>
</ul>
Skills / Knowledge:
<ul>
<li>Good interpersonal skills</li>
<li>Good communication skills, both written and verbal</li>
<li>Intermediate knowledge of Microsoft Office applications</li>
<li>Proficiency in spelling, punctuation and grammar</li>
<li>Knowledge of aircraft terminology</li>
<li>Aptitude for math </li>
<li>Aptitude for accuracy and detail</li>
</ul>
Experience:
<ul>
<li>Minimum 2 years experience</li>
</ul>
Specific requirements:
<ul>
<li>Some positions may require lifting and climbing</li>
<li>Some positions require licenses, e.g. Driver’s, MOT, AVOP etc.</li>
<li>Some positions may require shift work and/or work staggered starting and stopping times&nbsp;</li>
<li>Some positions may be exposed to weather conditions</li>
<li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.</li>
</ul>
Linguistic Requirements
Priority will be given to candidates that are bilingual in English and French. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.&nbsp;
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Administrative Operations Support Coordinator - Temporary
  

Description Location: Montreal, QC, Canada (Onsite) &nbsp; Starting Salary: $23.14/hour &nbsp; Branch: Maintenance&nbsp; Category: Unionized (IAMAW) 
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Air Canada is looking for a Technical Data Controller within the Logistics branch.&nbsp;They must demonstrate a strong sense of organization and investigative skills, work autonomously and deliver accurate inventory audit findings in a timely manner.
The position is located near the Montréal-Pierre Elliott Trudeau International Airport, Montreal. The current salary starts at $23.14/hour, based on experience and according to the Collective Agreement.
Tasks and Qualifications
<ul>
<li>Liaise with other warehouse locations, departments, customers and manufacturer representatives along with internal personnel as required.</li>
<li>Analyze outputs and extract pertinent technical data from automated systems.</li>
<li>Strong analytical skills as well as a keen interest and ability to work with data.</li>
<li>Proficiency with PC (Word, Excel, MS Outlook), a must.</li>
<li>Knowledge and/or experience of TRAX software is an asset.</li>
<li>Ability to shift focus given changing priorities and time constraints.</li>
<li>Strong interpersonal and communication (oral and written) in dealing with personnel and/or customers - must be a team player.</li>
<li>Good organizational skills with a strong awareness for precision.</li>
<li>Possess investigative nature and be self-motivated.</li>
<li>Knowledge of logistics operations and maintenance programs an asset.</li>
<li>Must be willing to work shifts and extended hours if or when required.</li>
<li>Organize and keep safe all aircraft records.</li>
<li>Conduct daily audits of Technical Logs, work orders, work packages, material packages and related data for accuracy and follow-up on errors or omissions.</li>
<li>Process component changes ensuring regulatory requirements are met.</li>
</ul>
Your benefits 
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including: 
<ul>
<li>Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service. </li>
<li>We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.</li>
<li>Training and development tools to help unlock your full potential.</li>
</ul>Qualifications <ul>
	<li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.</li>
	<li>Must be able to obtain and maintain any applicable transportation security clearances depending on the work location. Please refer to Transport Canada site for more details</li>
</ul>

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Technical Data Controller - Logistics
  

Description &nbsp;

Location: Winnipeg, MB, Canada (Onsite)&nbsp; Starting Salary: $17.30 per hour Branch: Airports Canada &amp; CX Strategy
Category:&nbsp;Unionized (IAMAW)
Job Type:&nbsp;Full Time
Shift premiums:&nbsp;Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and 6:00
No previous experience required.
What will you do today?
As a dynamic team member, you collaborate with your crew to efficiently onload and offload aircraft, ensuring safe and on-time performance. You may find yourself working functions that include baggage, connecting passenger's bags or right out on the tarmac performing a symphony of tasks leading to a successful operation.&nbsp;
What will you find with us?&nbsp;&nbsp;


<ul>
<li>Wellbeing:&nbsp;Every aspect of your wellbeing and of your family, matters to us. Our benefits go much further than the standard health, dental and pension. We want to give you support across all areas of your lifestyle – from your finances with our annual profit sharing award, to your mental health. &nbsp;</li>
<li>Flexibility:&nbsp;As you gain seniority, you can opt to trade shifts and build a pattern to fit your life. &nbsp;</li>
<li>Travel:&nbsp;Keen to explore the world? Want to visit family and friends overseas? Our travel privileges give you, your family and your friends special rates so you can fulfill your travel dreams. &nbsp;</li>
<li>Diversity:&nbsp;You’ll find a real mix of people in our ground crew family. Here, you’ll do something different, with someone different, every single shift. &nbsp;</li>
<li>Training: You don’t need airline, airport or aviation experience. Everyone starts with a fully paid, full-time, five to seven week training program. And if you feel you want to take your aviation career in a new direction, we’ll support you with training, development and tuition reimbursement. &nbsp;</li>
</ul>
Qualifications 


Job requirements&nbsp;&nbsp;



At our workplace, teamwork is essential for maintaining the smooth operation of our fleet. This physically demanding role involves active movement both on the airside and in the baggage room. Since our operations run year-round, you must be ready to work in all weather conditions.&nbsp;


To join us, you must have:&nbsp;&nbsp;


<ul>
<li>Eligibility to work in Canada&nbsp;&nbsp;</li>
<li>A valid driver’s license – driving heavy equipment on the airside will be required&nbsp;</li>
<li>Ability to lift 70lbs repetitively&nbsp;</li>
<li>To pass a medical evaluation, including a drug and alcohol test&nbsp;&nbsp;</li>
<li>Availability to attend and successfully pass a five (5) to seven (7) weeks full-time paid training program     &nbsp;</li>
<li>Availability to work rotating shift patterns over a 24-hour period (including weekends and holidays)    &nbsp;</li>
<li>Ability to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details&nbsp;</li>
<li>Safety and security conscious&nbsp;</li>
<li>Strong communication and ability to work in a team on a daily basis&nbsp;</li>
</ul>


 <a href="https://careers.aircanada.com/jobs/7266686-ramp-agent-station-attendant-airport" target="_blank">APPLY NOW</a>&nbsp; 


Take a look at this video to see what our Ramp Agents get up to: <a href="https://youtu.be/4yGhZukonN8" target="_blank">https://youtu.be/4yGhZukonN8</a>&nbsp;


Diversity and inclusion: 
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.&nbsp;&nbsp;


As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.



Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.&nbsp;


    Ramp Agent (Station Attendant) - Airport - Proactive hiring
  

Description Location:&nbsp;Québec,&nbsp;QC, Canada&nbsp;(On-site)&nbsp; Starting&nbsp;Salary:&nbsp;$17.30/hour&nbsp; Branch: Airports Canada &amp; CX Strategy Category:&nbsp;Unionized (UNIFOR)&nbsp; Job type: Part-Time 

The opportunity &nbsp;


Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Quebec&nbsp;Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time departures by assisting passengers at airport counters and gate locations.   &nbsp;


&nbsp;If you’re enthusiastic, caring, and love working with people then you could be just moments away from landing your perfect role.  &nbsp;


What your day-to-day looks like: &nbsp;
As a Customer Experience Specialist at the Quebec City  airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also:  &nbsp;
<ul>
<li>Conduct customer check-in, and prepare and issue boarding passes&nbsp;</li>
<li>Assist pre-boarding customers and provide information on flight schedules and routes  &nbsp;</li>
<li>Assist customers requiring special assistance throughout the customer journey, ensuring their timely and safe transport to their designated gates or baggage claims&nbsp;</li>
<li>Active movement throughout the airport to attend to the assigned work area&nbsp;</li>
</ul>
 &nbsp;Take a look&nbsp;at this video to find out more about the Customer Experience Specialist role: <a href="https://youtu.be/aTKy5mJ3fdE" target="_blank">https://youtu.be/aTKy5mJ3fdE</a>  &nbsp;
&nbsp;Your benefits &nbsp;
&nbsp;As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:   
<ul>
<li>Air Canada staff love to&nbsp;travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.</li>
<li>We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family  </li>
<li>Training and development tools to help unlock your full potential. </li>
</ul>
Qualifications Skills and experience required
<ul>
<li>Availability to attend and successfully pass a five (5) to six (7) weeks full-time paid</li>
<li>Availability to work in shifts</li>
<li>Previous customer service experience</li>
<li>Excellent communication and teamwork skills</li>
<li>Proven problem resolution skills and the ability to effectively multi-task</li>
<li>The ability to work within strict timelines in order to maintain on-time departures</li>
<li>Eligible to work in Canada</li>
<li>Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.</li>
</ul>
Linguistic Requirements
Priority will be given to candidate's bilingual in English and French. Moreover, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Hindi, Punjabi. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.
Let your career take flight
Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline. Come onboard with us and watch your career take flight.
APPLY NOW
Diversity and inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. 
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted


    Bilingual Customer Experience Specialist - Airport - Permanent Part Time
  

Are you passionate about aerospace technology? Do you like working in a multicultural and creative environment? Then Destinus is the right place for you!
We are an aerospace technology company with the vision of a world where distance does not exist. We are designing and building a fleet of near-space hypersonic vehicles and the associated infrastructures to support the world’s fastest transportation network. Our hypersonic aircraft define a new class of fast.
In your role of Flight Performance Engineer, you will play a central part: you will be primarily responsible for the vehicle flight mechanics, assessing and optimizing the flight performance (from design to operations and post-flight) of multiple Destinus vehicles (from flight prototypes to commercial transportation applications). You will contribute to the multi-disciplinary design of the Destinus vehicles (in particular on aerodynamics, flying qualities, GNC, and avionics aspects) and you will interact with flight operations. You will be part of a versatile engineering team contributing to solving new challenges as they arise
<h2>Tasks</h2>
We are looking for a Flight Performance Engineer to join our team. You will be primarily responsible for flight performance of the Destinus vehicles in the design, simulation, analysis, and flight testing phases.
Your responsibilities
<ul>
<li>contributing to the development, maintenance and use of software and tools for flight mechanics (vehicle modelling, trajectory simulations and optimization), evaluating vehicle performance and collaborating with system design teams;</li>
<li>collaborating with the Aerodynamic, GNC and Flight teams on the vehicle flying/handling qualities and on guidance logic, implementation, and pre-flight and post-flight activities;</li>
<li>developing, analyzing and optimizing concepts of operations and abort scenarios, commercial flight planning, trajectory optimization, and flight routing</li>
<li>collaborating with the marketing and business development teams on joining technical requirements and system capabilities with market needs at flight planning level, optimizing flight trajectories and producing flight routes compatible with technicalrequirements, system capabilities and market needs;</li>
<li>collaborating with the marketing and business development teams on joining technical requirements and system capabilities with market needs at flight planning level, optimizing flight trajectories and producing flight routes compatible with technical requirements, system capabilities and market needs;</li>
</ul>
<h2>Requirements</h2>
<ul>
<li>Demonstrated expertise in modelling and simulation of hypersonic and/or supersonic vehicles.</li>
<li>Experience in trajectory design and optimization of hypersonic and/or supersonic vehicles.</li>
<li>Experience in analysis and simulation of nominal and abort scenarios: CONOPS definition, aircraft flight performance, trajectory simulation, post-flight analysis.</li>
<li>Knowledge of ATM regulations and standards.</li>
<li>Knowledge of flying/handling qualities analysis.</li>
</ul>
Desired skills
<ul>
<li>Educated in an Aeronautical or Aerospace Engineering degree or a related discipline</li>
<li>Demonstrated expertise programming in MathWorks (Matlab and Simulink) and Python.</li>
<li>Strong analytical skills, fast comprehension, and understanding of complex problems with demonstrated capability of working autonomously;</li>
<li>Good communication skills, proactive attitude, and problem-solving skills.</li>
</ul>
Language
<ul>
<li>Knowledge of the English language is required;</li>
<li>Knowledge of the Spanish language is a plus</li>
</ul>
<h2>Benefits</h2>
<ul>
<li>Learning opportunities: Language courses</li>
<li>Lineal organization and flexible working hours</li>
<li>Company events and free lunch with the team once a week</li>
<li>Relocation process package and the possibility to visit different working locations</li>
<li>Competitive salary</li>
<li>Fruits and soft drinks</li>
<li>Local events</li>
<li>Health Benefits</li>
</ul>

Flight Performance Engineer

Destinus is an aerospace technology company founded under the belief that in the future distance shouldn’t matter at all. We are therefore building the near-space vehicle and the associated infrastructure. Moving at the border of Space, our hydrogen-powered vehicles are ten times faster than conventional aircrafts, providing the just-in-time backbone for logistics, e-commerce, and supply chain companies who can’t wait. We define a new class of fast: our mission is to bring instantly your stuff at the other part of the world – and we mean it literally.
The Destinus R&amp;D engineering team is looking for an experienced Mechanical Design Engineer with a passion for aerospace to join our team. The ideal candidate will have at least 8 years of experience as a Mechanical Design Engineer with strong applied engineering skills and an aptitude for leading small engineering teams and projects. In this role, you will support the propulsion and vehicle teams as the focal point for leading mechanical design projects (Airframe, Propulsion, Landing gear, flight controls) through the entire design life cycle.
<h2>Tasks</h2>
<ul>
<li>Lead design projects for aerospace components and systems from the conceptual phase through manufacturing to integration and testing</li>
<li>Generate 3D CAD models, drawings, schematics, bills of material, and other related documentation required for manufacturing, integration and testing</li>
<li>Deliver technical documentation including any engineering calculations, analysis and assumptions required to substantiate your design decisions and solutions</li>
<li>Prepare and participate in design reviews</li>
<li>Manage suppliers and manufacturers by addressing any technical questions and resolving any issues which may arise during the manufacturing process</li>
<li>Select standard parts, fasteners, equipment and consumables following best practices and industry standards</li>
<li>Contribute to the DMU and configuration management</li>
</ul>
<h2>Requirements</h2>
<ul>
<li>Bsc., MSc. in mechanical or aerospace engineering. Technician qualifications with substantial experience would also be considered.</li>
<li>+5 years of experience as a Mechanical Design Engineer in the aerospace industry</li>
<li>Strong knowledge of the manufacturing and assembly processes: machining, sheet metal forming, composites and additive manufacturing</li>
<li>Excellent CAD and PLM knowledge: Part design, DWGs, DMU management</li>
<li>Good engineering material properties knowledge</li>
<li>Strong engineering fundamentals and analytical skills: dimensioning calculations, load path definitions, basic stress calculations, energy and power</li>
<li>Seal and fastener design knowledge</li>
<li>Auxiliary component selection – general electro/mechanical components</li>
<li>ISO GD&amp;T knowledge required</li>
<li>Fluent in English as working language. Spanish language is beneficial</li>
<li>Proficiency in Siemens tool suite: NX, and TeamCenter PLM system, would be a plus</li>
<li>Experience with Metallic and composite structures design would be beneficial</li>
<li>Good to have experience with hydraulics, fuel systems and component design</li>
</ul>
<h2>Benefits</h2>
Destinus is an equal opportunity employer: we value diversity in our companies and our teams. We do not discriminate based on age, race, religion, colour, country of origin, gender, sexual orientation, or disability status

Mechanical Design Engineer

Become part of the world's leading general aviation company and embrace the opportunity to inspire the journey of flight with us. For more than 90 years, we are empowering our collective talent across the Beechcraft, Cessna and Hawker brands. Enjoy working in our one team - winning together culture, in a best equipped OEM owned service center and benefit from the network relationships within Europe and globally. <ul> <li>Benefit from company paid development opportunities or use company support funds for your personal development plan,</li> <li>Structured performance management program with performance based annual pay increases and annual bonus opportunities,</li> <li>Utilize a wide range of employee benefits.</li> </ul> Your tasks - You will be responsible for the certification and release-to-service of the maintenance and repair work performed, - You are responsible for detailed troubleshooting and repair as well as damage assessment, - You are responsible for a project-based and efficient execution of the work, - You will support the Customer Support Manager and communicate independently with customers on technical issues. Your profile - Valid LBA/EASA B1/B2 license, - Ideally, you have already gained experience on our aircraft types and have even completed type rating courses, - You have an independent, responsible and structured way of working, - You have a very good knowledge of English and Czech language, - Willingness to work shifts and weekends as well as assignments domestically and internationally (AOG support), - Driving license class B.

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