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Airport Operations Crew - International (SDQ, STI, PUJ, CUN, NAS) Position Summary The Airport Operations Crew provides award winning customer service to customers in the airport. The crewmember checks-in and verifies customers' personal identification; tags, lifts, and handles customer luggage; books, sells, and verifies flight reservations; meets and assists with flight arrivals and departures; helps prepare aircraft cabin for departure; coordinates customer boarding and deplaning; assists customers with special needs; and complies with any ad-hoc requests as needed. Individuals must excel at serving customers and be comfortable speaking on a public address system, using computers and airport equipment. Essential Responsibilities • Provide exceptional customer service • Conduct check-in process for customers via computer • Verify customers' personal identification • Tag, lift, and handle customer luggage • Announce flight arrivals, departures, and pre-boarding information via the public address system • Communicate with our customers to keep them constantly informed • Offer ancillary products to our customers such as "priority security" and "even more space" • Coordinate various duties with coworkers and other departments to ensure proper handling of customers • Help prepare aircraft cabin for customer boarding and departure, which can include light cleaning of seats, seat-pockets, and floor • Operation of airport equipment, e.g. customer enplaning/deplaning equipment such as Jet bridge, Turbo way, airstairs, etc. • Assist customers with special needs, e.g. customers who need assistance in boarding • Crewmembers will be required to perform and/ or rotate through all Airport Operations related functions (gate, ticket counter, etc.) • Ensure and maintain a safe environment and operation • Other duties as assigned Minimum Experience and Qualifications • High School Diploma or General Education Development (GED) Diploma • At least eighteen (18) years old • One (1) year of customer service, volunteer experience or sales experience • Strong interpersonal and listening skills • Complete fluency in written and spoken English and Spanish • Must be able to adhere to JetBlue Uniform Policy Manual Standards • Valid Visa to travel to the United States of America • Able to travel and/or work variable hours, flexible shifts, including holidays and weekends • Able to make occasional trips to other locations for training or temporary assignment • Experience using a mouse, computer, keyboard and basic word processing, email and office applications • Must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge • Experience performing under pressure and within fixed time constraints • Depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways' insurance standards • Depending on location, may need to acquire and maintain a United States Customs Clearance • Must be legally eligible to work in the country in which the position is located. This position is not eligible for visa sponsorship • Must pass a ten (10) year background check and pre-employment drug test Preferred Experience and Qualifications • Two (2) years of customer service, volunteer experience or sales experience • Knowledge of customer service principles and practices strongly • Experience working with various forms of payment (cash, credit cards, travelers checks, etc.) • Previous airline experience • Bilingual skills Crewmember Expectations • Regular attendance and punctuality • Potential need to work flexible hours and be available to respond on short-notice • Able to maintain a professional appearance • When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)) • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls • Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities Equipment • Computer and other office equipment • Public Address System • Jet bridge and/or air stairs (Customer enplaning/deplaning equipment) • Handheld radios • Free-standing computer kiosks used to identify and process Customer reservations • Light Emitting Diode (LED) screens and signs Work Environment • Airport environment • Subject to weather and elevated noise levels within airports • Ability to stand for an extended period of time Physical Effort • Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling, etc. is needed. JetBlue Airways is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Airport Operations Crew

About Your Airport Newcastle International Airport is the primary international gateway to North East England and offers visitors and employees easy access to a region rich in historical heritage, which benefits from easy access to blue flag beaches and dramatic landscapes, combined with a breadth of contemporary culture associated with life in a vibrant modern city. About the role We have recently announced a series of exciting new routes and are preparing to accommodate additional air traffic capacity. We are therefore looking to grow our Air Traffic Services Department and are now delighted to welcome applications from qualified and proficient Air Traffic Control Officers. Who we are looking for Ideally the successful candidates will possess both an ADI &amp; APS ratings with demonstrable experience of working in a similarly demanding operational environment. Albeit all applications from suitably rated individuals will be considered. OJTI/UCA validated ATCOs are encouraged to apply. The successful applicant should share our values: 'Be Safe' 'Be Positive' 'Be Customer Focussed' and 'Be Part of the Team'. Why come onboard? <ul><li>Competitive remuneration structure (offered in accordance with qualifications and experience)</li><li>Genuine career progression and development pathways </li><li>Generous annual leave entitlement</li><li>Subsidised private healthcare and access to PHI scheme</li><li>Access to contributory pension scheme</li><li>Company and Performance related bonus scheme</li><li>On-site occupational health support</li><li>On-site physiotherapist</li><li>Employee assistance support</li><li>Employee discounts at airport Park &amp; Fly /retail / catering outlets</li><li>Free on-site car parking whilst at work</li><li>Subsidised membership to our on-site gym</li></ul> Note - Our salary range is based upon both ADI and APS rating being held. A competitive salary range for single rated and dual rated controllers is commensurate with Company Policy. Final call for Air Traffic Controllers! This post requires access through the Critical Part at the Airport and therefore in line with Department for Transport regulations; you will be required to demonstrate during the recruitment process, that you have no relevant criminal record. Newcastle Airport Limited promotes the equality of opportunity.

Air Traffic Control Officer

We have multiple positions available for candidates skilled in Airport/Terminal Operations and Customer Experience! Please apply to register your interest with us. Permanent, fixed-term, full-time/part-time opportunities available. The Airport Operations Specialist is responsible for ensuring operational excellence across various touchpoints within the terminals. This role coordinates communications, resource management, and customer experience efforts to maintain a safe, efficient, and customer-friendly airport environment. The role involves real-time operational planning, incident management, and stakeholder engagement to align with Melbourne Airport's vision. Key deliverables include maintaining terminal standards, facilitating smooth traveller experiences, and supporting emergency and operational responses. Melbourne Airport is at the forefront of a dynamic expansion, poised to support the city's ascent to become Australia's largest city within the next decade. As we soar towards new heights, we're embarking on ambitious projects, including the development of a third runway, state-of-the-art terminals and major business park projects creating unparalleled opportunities for growth and innovation. Join us in shaping the future of aviation as we propel Melbourne Airport towards becoming Australia's favourite Airport destination. Key responsibilities: The role's duties and accountabilities include, but are not limited to: Operational Resource Management: <ul><li>Asset Allocation: Manage airport assets like aircraft parking, baggage carousels, and check-in counters for optimal use and minimal disruptions.</li><li>Plan Modification: Adjust operational plans in real-time for off-schedule aircraft to minimise traveller impacts.</li><li>Record Maintenance: Document asset impacts such as faults or incidents in relevant systems.</li><li>Service Provider Alignment: Ensure key service providers' objectives align with targeted outcomes for better operational efficiency.</li></ul> Communications: <ul><li>Information Dissemination: Central communication point for stakeholders, ensuring accurate and timely information during normal operations and emergencies.</li><li>System Management: Maintain communication systems including D365, CCTV, and SMS.</li><li>Public Interaction: Make passenger announcements, handle after-hours calls, and convey information clearly.</li><li>Consultation: Collaborate with the Airport Duty Manager and senior staff on complex matters.</li></ul> Customer Experience and Facilitation: <ul><li>Compliance and Standards: Ensure compliance with airport standards by airlines and ground handlers, addressing deviations promptly.</li><li>Stakeholder Engagement: Primary contact for airline and ground handler escalations, fostering positive relationships through proactive communication.</li><li>Service Level Monitoring: Monitor and maintain high service levels across the passenger journey.</li><li>Incident Response: Manage service failures, ensuring timely resolution and minimal impact on passengers.</li></ul> Reporting &amp; Situational Awareness: <ul><li>Data Recording: Accurately record operational data and incident details in the Airport Management System.</li><li>Reporting: Compile and distribute daily operational reports.</li><li>Situational Awareness: Maintain situational awareness and facilitate outbound messaging on safety and operational matters.</li></ul> Consequence Assessment and Escalation: <ul><li>Emergency Response: Act as Deputy Chief Fire Warden, responding to fire alarms and other emergencies.</li><li>Incident Management: Handle incidents involving medical emergencies, security threats, and other hazards.</li><li>Escalation: Escalate significant issues to the Airport Duty Manager and follow the Consequence Assessment Guide.</li></ul> The successful candidate will have: <ul><li>Experience in airport operations or a similar environment, typically 5+ years.</li><li>Relevant qualifications in Aviation, Airport Management, or a related field advantageous </li><li>Strong communication, coordination, and problem-solving skills.</li><li>High-level skills in customer/passenger experience.</li><li>Familiarity with Microsoft suite of programs and airport management systems </li><li>Ability to manage high-pressure situations and make quick, effective decisions.</li><li>Background in supporting continuous improvement and business improvement initiatives</li></ul> We understand that not everyone will feel they meet all of these 100%. However, if you feel you have the attitude and aptitude to grow within our team, we invite you to apply and have a conversation with us about this position. About the Company: Melbourne Airport (Australia Pacific Airports Corporation) is proud to be one of Australia's premier transport hubs and Victoria's gateway to the world, connecting us to the global marketplace. We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation to deliver our vision of becoming Australia's favourite Airport destination. Currently, in an exciting phase of change, we are delivering rewarding career opportunities, making Melbourne Airport a dynamic and fast-paced place to work for our people. APAC is a majority Australian-owned private company that also operates Launceston Airport, the tourism gateway to Tasmania and an industry multi-award-winning airport. Culture and Values: By joining the team at Melbourne Airport, you will work within a friendly, high-performance culture with a focus on our people and their development. Our vision is to become Australia's favourite Airport destination and our people are paramount to achieving this success. We provide a supportive environment, with values that encourage all of our employees to Be You, Think Big, Own it and Work Together. Benefits: <ul><li>Free access to Higher State, our state-of-the-art Fitness Club &amp; Wellness Hub at Novotel &amp; ibis Styles Airport hotel.</li><li>Airport car parking 24 hours/365 days a year for both business and personal use</li><li>Hybrid flexible working arrangements</li><li>Airport Holiday, an additional day of leave</li><li>Wellness Day, a further additional day of leave</li><li>Discounted onsite childcare at Creative Garden Early Learning</li><li>Mental health and well-being initiatives, including Employee Assistance Program (EAP)</li><li>Long-term career and professional development opportunities</li><li>Active social culture and participation in a range of social impact days and activities</li><li>Signature Experiences including an airfield family day, and kids' footy day </li><li>Access to an employee benefits scheme including access to corporate rates and airport retailer discounts (including SkyBus)</li></ul> APAC is committed to weaving Diversity into our DNA. We believe that Diversity and Inclusion will help us realise our greatest potential as a company, and maximise the potential of all our team members. We strive to create a culture where our team members understand that each individual is unique and that embracing diversity makes us more flexible, productive, and creative. APAC provides equal opportunity and advancement in employment regardless of gender, age, sexual orientation, race, ethnicity, cultural background, caring responsibilities, disability or socioeconomic background. We encourage applications from candidates of all backgrounds who share our workplace values of Being You, Thinking Big, Owning It and Working Together. <ul><li>Published on 07 Aug 2024, 1:17 AM</li></ul>

Airport Operations Specialist, Integrated Operations Centre

Here at Avis Budget Group we're more than just rentals-although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We're shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly-power to change the future. Sound your speed? Come join our family. Position Overview: The Airport Manager is responsible for overseeing all operational aspects of a rental car location within the airport. This role involves managing staff, ensuring high-quality customer service, and maintaining operational efficiency. The Airport Manager will handle customer interactions, vehicle preparation, staff scheduling, and problem resolution while ensuring adherence to company policies and quality standards. Key Responsibilities: <ul><li>Customer Service Management:<ul><li>Supervise and manage customer service activities at the rental counter, ensuring that vehicle rentals are arranged according to established procedures and current rate and discount policies.</li><li>Promote and sell incremental products to customers, ensuring that staff is properly trained and motivated in these sales techniques.</li><li>Handle and resolve customer complaints in a timely and effective manner.</li></ul></li><li>Vehicle Preparation and Maintenance:<ul><li>Oversee the cleaning and preparation of returned vehicles to ensure they meet quality assurance standards.</li><li>Monitor productivity and ensure that vehicles are ready for the next rental in a timely manner.</li></ul></li><li>Staff Management:<ul><li>Plan and implement staff scheduling based on business demands and transaction levels.</li><li>Provide training, motivation, and coaching to staff members to enhance performance and customer service skills.</li><li>Address and manage staff performance issues and take corrective action when necessary.</li></ul></li><li>Operational Efficiency:<ul><li>Ensure compliance with all Quality Assurance standards and operational procedures.</li><li>Monitor and analyze operational performance results to identify areas for improvement and implement necessary changes.</li></ul></li><li>Customer Shuttle Services:<ul><li>Coordinate the shuttling of customers from rental counters to cars or from cars to the airline terminal to ensure a smooth and efficient process.</li></ul></li></ul> Preferred Qualifications: <ul><li>Education and Experience:<ul><li>Associate or Bachelor's Degree (or equivalent in education, experience, or training).</li><li>Two or more years of operations, sales, customer service, and/or supervisory experience, preferably in the vehicle rental or related industry. Experience requirements may vary based on airport assignment.</li></ul></li><li>Skills and Knowledge:<ul><li>General business knowledge to successfully operate an airport location.</li><li>Strong organizational and analytical skills to track and assess operational performance measures.</li><li>Excellent communication skills, both written and oral, with the ability to interact effectively with internal and external customers at all levels.</li><li>Proven ability to manage and motivate staff within a team environment.</li><li>Creative problem-solving skills to address and resolve operational and customer service issues.</li></ul></li><li>Other Requirements:<ul><li>Valid driver's license and a good driving record.</li></ul></li><li>Perks you'll get:<ul><li>Use of a new company vehicle which includes gas, insurance and maintenance*</li><li>Access to Medical, Dental, Vision, Life and Disability insurance</li><li>Employee discounts</li><li>Community involvement opportunities</li></ul></li></ul> Work Environment: The Airport Manager will work in a dynamic airport environment where flexibility, adaptability, and a focus on customer satisfaction are crucial. This role may involve varying shifts, including weekends and holidays, depending on the airport's operational demands. Who We Are? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget &amp; Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The Fine Print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to lift up to 15 pounds, and continuously stand, walk, and enter and exit vehicles. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group. *Use of company vehicle subject to company policy. Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Richmond British Columbia Canada

Airport Manager

About This Role Aircraft Records Specialist Grade: 4 Job profile: Technical Services Specialist II CAE Parc Aviation are presently accepting applications for an Aircraft Records Specialists for our Aircraft Records Central Services team in our offices in Ireland. The successful candidate can be based in Dublin or Shannon. The Records Central Services team provides specialized aircraft technical records services to Lessors and Airlines, facilitating a streamlined transition of aviation assets (Airframe and/or Engines) from one lease to another. On complex projects, beside the core transition service and technical records analysis, CAMO, Design and Borescope services are packaged within the transition project of which the applicant will be a key team member. Key requirements • Work on aircraft transition projects as part of a project team, working to project schedules and work plans communicated by the team leader. • Perform technical records reviews independently, comprising among others: Airworthiness Directives, Service Bulletins, Supplementary Type Certificate mods, Minor modifications, Landing Gear LLPs, Engines (SB's, AD's &amp; LLPs), Structural Damages, maintenance status summaries, Outstanding Item List (OIL) closure • Identify key areas of concern in terms of lease contract compliance • Independently manage closure of open items identified during the review • Utilize industry best practices, techniques, and standards throughout entire project execution. • Manage digital technical records on the CAE cloud storage solution • Contribute to evolving internal procedures. • Communicate with clients, project team members and internal stakeholders. Qualifications • Minimum of Minimum of 2 years work experience in aircraft technical records, preferably experience with aircraft lease transitions and records reviews • Degree in technical field or Licensed Aircraft Engineer or an equivalent experience obtained on the job supported by recognised courses. • Competent with IT applications (MS Office, Cloud storage, Airbus World, MyBoeing Fleet) • Good communicator (verbal and written) across organizations and with customers • Performance driven, Flexible and adaptable. • Pro-active approach to achieving customer satisfaction and driving change. • Willingness to travel occasionally onsite or to meet customers. Position Type Regular CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Equal Opportunity Employer CAE is an equal-opportunity employer committed to diversity, equity, and inclusion. As "One CAE," we take affirmative action to ensure equal opportunity for all applicants regardless of race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, Veteran status, age, or other legally protected characteristics. If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. If reasonable accommodation is needed to participate in the job application or interview process, please get in touch with us at <a href="mailto:rh-hr@cae.com" target="_blank">rh-hr@cae.com</a>.

Aircraft Records Specialist

Description There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits and space available travel privileges, United is truly a one-of-a-kind place to work. Are you ready to travel the world? At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape. From the check-in counter to the departure gate, and even behind the scenes, our Airport Operations team keeps operations at our airports running smoothly every single day. Key Responsibilities: <ul> <li>Responsible for day to day operational, financial and personnel performance of assigned international outstation</li> <li>Establishes or implements goals and standards to maintain and control operational integrity, service levels, costs, and safety requirements</li> <li>This includes host government specific security checkpoint and baggage screening requirements in accordance with U.S. TSA security directives, mandates and GSC responsibilities</li> <li>Monitors performance against plans and initiates corrective actions to improve results</li> <li>Determines and justifies equipment, facilities, staffing, and training needs to achieve station operational goals</li> <li>Participates as team member to headquarters support organizations, as well as other United operating departments in administering their responsibilities</li> <li>Coordinates and provides functional guidance and supervision of contracted ground handling agents</li> <li>Represents airport activities to host government federal, state, and local airport authority agencies along with TSA international field offices, U.S. aviation security representatives and FAA</li> <li>Oversees and directs operational safety and security; flight departure reliability; customer processing; plane-side operations including ramp operations and customer service; baggage handling; fueling; aircraft appearance and cabin provisioning, airport policies and procedures; on-ground product technology and equipment deployment; and vendor operations as applicable</li> <li>Maintain strong working relationships with OAL / airport authorities / vendors / governmental authorities ( FAA / TSA / CBP)/internal divisions</li> <li>Manage vendor service contracts as required</li> <li>Responsible for maintaining a positive employee relations work environment and collaborative relationships with applicable labor groups and vendors</li> <li>Directs station activities to ensure superior customer service, which includes mainline and STAR Alliance partner airlines</li> <li>Monitors all performance against plans and initiates corrective actions to improve results</li> <li>Manages the station budget, third-party staffing forecasts, and resource requirement Collaborate in collateral assignments as required by the region leader</li> </ul> This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table! Qualifications What's needed to succeed (Minimum Qualifications): <ul> <li>College degree or relevant experience</li> <li>4-6 yrs of relevant management experience in Airport Services environment preferably in Chile</li> <li>Knowledge of airport operations to include; hub operations, terminal / ramp operations and ATO, and related technology</li> <li>Ability to work in a dynamic, fast paced operational environment</li> <li>Knowledge of station controls and Internal Audit standards</li> <li>Analytical thinking, goal-directed leadership and service-oriented performance </li> <li>Knowledge of operational Corporate policies and procedures</li> <li>Strong communication and interpersonal skills</li> <li>Demonstrated ability to develop and motivate personnel</li> <li>Strong problem solving skills and drive for excellence</li> <li>Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations</li> <li>Must be willing to travel 25%</li> <li>Must be legally authorized to work in Chile for any employer without sponsorship</li> <li>Must be fluent in English and Spanish (written and spoken)</li> <li>Successful completion of interview required to meet job qualification</li> <li>Reliable, punctual attendance is an essential function of the position</li> <li>Hold a valid passport and eligible to obtain a visa</li> </ul>

General Manager - Airport Operations

Description Location: Montreal, QC, Canada (Onsite) Starting&nbsp;Salary:&nbsp;$17.74/hour &nbsp; Branch:&nbsp;Contact Centers&nbsp; Category:&nbsp;Unionized (UNIFOR)&nbsp; Job type:&nbsp;Full-time&nbsp;
The opportunity&nbsp;
As a Customer Sales and Service Agent in our Aeroplan contact centre, you are the voice of the Aeroplan program. You are a trusted advisor in the travel and lifestyle world, guiding our members to fully utilize the benefits of the program.&nbsp;&nbsp;&nbsp;
If you love working with people and take pride in delivering memorable customer service, then you could be just moments away from landing your perfect role. &nbsp;&nbsp;
What your day-to-day looks like:
Specifically, you’ll focus on these critical areas: &nbsp;
<ul>
<li>Advise members on how to get the most out of the program&nbsp;</li>
<li>Research, book and reschedule flights&nbsp;</li>
<li>Support customers in the navigation of the technologies utilized within the self-service verticals (website, mobile apps, customer sign-in, etc.)&nbsp;</li>
<li>Enhance membership loyalty by promoting our partners&nbsp;</li>
<li>Handle and resolve member concerns&nbsp;</li>
</ul>
Take a look at this video to find out more about the Customer Sales and Service Agent role: <a href="https://youtu.be/aTKy5mJ3fdE" target="_blank">https://youtu.be/aTKy5mJ3fdE</a>&nbsp;
Your benefits&nbsp;
As one of Canada’s leading employers, we like to ensure our employees are well rewarded with a range of benefits including:&nbsp;
<ul>
<li>Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service</li>
<li>We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family&nbsp;</li>
<li>Training and development tools to help unlock your full potential&nbsp;</li>
</ul>Qualifications 
Required skills and experience&nbsp;
This role is vital for our customer satisfaction. Here’s what’s key to ensure your success:&nbsp;
<ul>
<li> High school diploma or equivalent&nbsp;</li>
<li>Available to attend and successfully pass our approximately eleven (11) week full-time paid initial training program&nbsp;</li>
<li>Available to work shifts (including days, evenings, and weekends)&nbsp;</li>
<li>Able to find creative solutions to complex customer situations&nbsp;</li>
<li>An effective, self-motivated multi-tasker who can work independently with minimal supervision&nbsp;</li>
<li>Able to work effectively and independently with computer applications and online tools&nbsp;</li>
<li>Strong communication skills&nbsp;</li>
<li>Eligible to work in Canada&nbsp;</li>
</ul>
Linguistic requirements&nbsp;
Candidate must speak English and French fluently. Moreover, strong consideration will also be given to candidates fluent in one or more of the preferred languages in addition to English and French: Spanish, Korean, Japanese, Cantonese, or Mandarin. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all its customers a positive and memorable travel experience.&nbsp;
Preferred competencies&nbsp;
<ul>
<li>Customer service experience within a Call Centre environment&nbsp;</li>
<li>Previous travel industry experience&nbsp;</li>
<li>Working knowledge of computer applications and the internet&nbsp;</li>
</ul>
Let your career take flight&nbsp;
Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline. Come onboard with us and watch your career take flight.&nbsp;


APPLY NOW 


Diversity and inclusion&nbsp;


Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.&nbsp;


As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.&nbsp;


Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted.&nbsp;


    Bilingual Customer Sales and Service Agent (Aeroplan) - Call Centre -
  

Description 

Location: Vancouver, BC Canada (Onsite) Starting Salary: $17.74/hour &nbsp; Branch: Contact Centers&nbsp; Category: Unionized (UNIFOR)&nbsp; Job type: Full-time&nbsp;
As a Customer Sales and Service Agent in our Aeroplan contact centre, you are the voice of the Aeroplan program. You are a trusted advisor in the travel and lifestyle world, guiding our members to fully utilize the benefits of the program.&nbsp;&nbsp;
If you love working with people and take pride in delivering memorable customer service, then you could be just moments away from landing your perfect role. &nbsp;&nbsp;
What your day-to-day looks like&nbsp;
Specifically, you’ll focus on these critical areas: &nbsp;
<ul>
<li>Advise members on how to get the most out of the program&nbsp;</li>
<li>Research, book and reschedule flights&nbsp;</li>
<li>Support customers in the navigation of the technologies utilized within the self-service verticals (website, mobile apps, customer sign-in, etc.)&nbsp;</li>
<li>Enhance membership loyalty by promoting partners&nbsp;</li>
<li>Handle and resolve member concerns&nbsp;</li>
</ul>
Take a look at this video to find out more about the Customer Sales and Service Agent role: <a href="https://youtu.be/aTKy5mJ3fdE" target="_blank">https://youtu.be/aTKy5mJ3fdE</a>&nbsp;
Your benefits&nbsp;
As one of Canada’s leading employers, we like to ensure our employees are well rewarded with a range of benefits including:&nbsp;
<ul>
<li>Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.&nbsp;</li>
<li>We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family&nbsp;</li>
<li>Training and development tools to help unlock your full potential&nbsp;</li>
</ul>

Qualifications 
Required skills and experience&nbsp;

This role is vital for our customer satisfaction. Here’s what’s key to ensure your success:&nbsp;

<ul>
	<li> High school diploma or equivalent&nbsp;</li>
	<li>Available to attend and successfully pass our approximately eleven (11) week full-time paid initial training program&nbsp;</li>
	<li>Available to work shifts (including days, evenings, and weekends)&nbsp;</li>
	<li>Able to find creative solutions to complex customer situations&nbsp;</li>
	<li>An effective, self-motivated multi-tasker who can work independently with minimal supervision&nbsp;</li>
	<li>Able to work effectively and independently with computer applications and online tools&nbsp;</li>
	<li>Strong communication skills&nbsp;</li>
	<li>Eligible to work in Canada&nbsp;</li>
</ul>

Linguistic requirements&nbsp;

Candidates must speak English fluently. Priority will be given to candidates who speak English and French. As Canada's most international airline, we would love to know if you can speak one or more of the following languages in addition to English: French, Spanish, Korean, Japanese, Cantonese, or Mandarin.&nbsp;

Preferred competencies&nbsp;

<ul>
	<li>Customer service experience within a Call Centre environment&nbsp;</li>
	<li>Previous travel industry experience&nbsp;</li>
	<li>Working knowledge of computer applications and the internet&nbsp;</li>
</ul>

Let your career take flight&nbsp;

Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline. Come onboard with us and watch your career take flight.&nbsp;

APPLY NOW&nbsp;

Diversity and inclusion&nbsp;

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible, and rewarding work environment which highlights employees’ unique contributions to our company’s success. 

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.&nbsp;

Air Canada thanks all applicants for their interest however only those selected for an interview will be contacted.&nbsp;


    Customer Sales and Service Agent (Aeroplan) - Call Centre - In anticipation of
  

Description Location: Chicago, IL, United States (Onsite)&nbsp; Starting Salary: $18.72/hour&nbsp; Branch: Cargo&nbsp; Category: Unionized (IBT)&nbsp;
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.&nbsp;
Deal directly with the public, other airlines, agencies and Company employees by providing Cargo warehouse services in our Chicago  Warehouse in a manner prescribed by the Company.&nbsp;
Accept and deliver cargo, mail and comat ensuring that the associated paperwork is correct and that the shipment is correctly marked and labeled.&nbsp;
The position is located at the O'Hare International Airport, Chicago. The current salary is $18.72/hr as per the collective agreement.&nbsp;
Tasks / Responsibilities&nbsp;
<ul>
<li>Buildup and breakdown pallets, ULDs, cart Load and unload trucks.&nbsp;</li>
<li>Store cargo and comat in appropriate racks/bins/areas recordings and reporting locations as required.&nbsp;</li>
<li>Receive and answer enquiries from the public, other airlines, agencies and Company employees.&nbsp;</li>
<li>Physically handle Cargo/Mail/Comat manually or by machine (e.g., fork lift).&nbsp;</li>
<li>Drive Company vehicles.&nbsp;</li>
<li>Accept and process Hazardous/Restricted material shipments in accordance with Company and Governmental rules and regulations. In the absence of Manager and Lead Customer Service Agent, make, carry out and document decisions necessary to ensure the efficient operation of the work unit and protect Company interests.&nbsp;</li>
<li>Inform staff either verbally or in writing, as required, of changes in rules, methods or procedures.&nbsp;</li>
<li>Ensure that all necessary supplies and material are on hand in sufficient quantity.&nbsp;</li>
<li>Collect and compile statistical data.&nbsp;</li>
<li>Assist in the investigation of damaged or incomplete shipments and completion of bad order reports as required.&nbsp;</li>
</ul>Qualifications <ul>
<li>Must have an ability to use tact, good judgement and initiative.</li>
<li>Must be capable of expressing self in a clear and pleasant manner.</li>
<li>Ability to work under pressure with a minimum of supervision.</li>
<li>Must, after training, be able to use the Company's automated cargo tracking and accounting system.</li>
<li>Wear Company uniform as prescribed and conform to Company grooming standard.</li>
<li>Must possess a valid driver's license</li>
<li>Must be able to operate Company vehicles and machinery.</li>
<li>Must be able to stand or sit for extended periods of time.</li>
<li>Must be able to lift seventy (70) lbs unaided.</li>
<li>Must maintain an acceptable attendance record.</li>
<li>Customs Seal&nbsp;required and is subject to approval by U.S. Customs and Border Protection and/or third-party equivalent.&nbsp;</li>
<li>Security clearance and USCBP clearance&nbsp;required.&nbsp;</li>
</ul>
Special Requirements
<ul>
<li>While on duty MUST wear safety shoes as described in Company regulations.</li>
<li>Required to wear Company provided hearing protection while working in designated high noise areas.</li>
<li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.&nbsp;</li>
</ul>
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Warehouseman – Cargo
  

<ul><li>Manage the daily/weekly/monthly agenda and arrange new meetings and appointments</li><li>Prepare and disseminate correspondence, memos and forms</li><li>File and update contact information of employees, customers, suppliers and external partners</li><li>Support and facilitate the completion of regular reports</li><li>Develop and maintain a filing system</li><li>Prepare Minutes of Meetings&nbsp;</li><li>Check frequently the levels of office supplies and place appropriate orders</li><li>Make travel arrangements</li><li>Undertake occasional receptionist duties</li></ul>·&nbsp; Familiarity with office organization and optimization techniques·&nbsp; High degree of multi-tasking and time management capability·&nbsp; Excellent written and verbal communication skills in English Language ( Business English ). Excellent written and verbal communication skills in Arabic Language (Preference)·&nbsp; Integrity and professionalism·&nbsp; Proficiency in MS Office

155 Airport, Operations, Management Not specified Jobs